personalised peter rabbit custom printed personalised mug ,can be personalised with the name of your choice, please just leave your choice in the personalisation in the box when ordering. the cups are 11 0z and are dishwasher and microwave save. your cup will arrive packed inside a smash proof box. the image is permanently printed onto your mug. we do not use transfers or stickers; therefore, the image permanently remains bright and vivid for the lifetime of the cup. Your order will be dispatched with in 1 to 3 working days using royal mail tracked service. :Please note that we cannot accept returns for this item due to it being printed with your own personal details. However if in the unlikely event that your item is faulty please get in touch with us at the first instance for a resolution. thanks for looking