TRIFOX warranty their products against manufacturing defects for a two years period, from the date of purchase. During that period, TRIFOX will replace or repair(when possible) the defective part.

Conditions:

1. If any manufacturing defect occurs within 90 days of the date of purchase, is obligated to replace the product(s) and also pay for the shipping cost. If any manufacturing defect occurs after 91 days and up to 2 years, TRIFOX is obligated to replace the product(s). The product owner is responsible for shipping costs.
2. If we no longer make the product(s) you purchased we'll upgrade you to the newest equivalent model at no extra cost.
3. The Standard Warranty program is not transferable and only applies to the initial purchaser.

This warranty does not cover：

1. Normal wear and tear.
2. Products which have been incorrectly installed and/or adjusted.
3. Issues brought about by neglect or poor maintenance.
4. Surface finish and cosmetic treatments (decals, etc.)
5. Crash damage.
6. Consequential or incidental damages (where applicable).
7. Products purchased "second-hand", "used", "as-is", or expressly "without warranty".
8. Counterfeit products
9. Unauthorized modification or alteration, including without limitation, any repair performed by anyone other than TRIFOX or an TRIFOX-authorized servicer, or outside of the recommendations of TRIFOX Customer Service

Crash Replacement Policy
The Crash Replacement Policy is to cover accidental crash or mis-use such as casing a big jump or drop, accidents, rock strikes etc.

Product Group: All bike frame and rims on our website.

Discount: 15% discount of the retail price.

Conditions:

The Standard Crash Replacement Policy is not transferable and only applies to the initial purchaser.
Any problem found on the warranty replacement product should be claimed within 7 days after the replacement is received, otherwise, the replacement is viewed as settled. The warranty period applies to the original purchase date and does not reset with a replacement rim.
Please note that you are responsible for any associated shipping costs, customs, and duties.