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INKING HOUSE

🏷️ PRODUCT INFORMATION

Brand: INKING HOUSE

Type: Iron On / Heat Press Screen Print Fabric Transfer

Ideal for:

T-shirts

Fabric bags

Dance costumes

Stage outfits

Cushions

Curtains

Duvets

And other suitable fabrics

Size:

➡️ 2.5 cm x 2.5 cm

🔥 PATCH APPLICATION INSTRUCTIONS

Follow these steps carefully for best results:

Heat your iron to 400°F / Cotton setting

Pre-heat the fabric where the patch will be placed for 10 seconds

Place the glue side of the patch onto the garment

Press the iron straight down for 15 seconds using firm, constant pressure

⚠️ Do NOT move the iron back and forth

Remove the sticky backing

Iron again for another 5 seconds

Allow to cool – your garment is ready to wear

⚠️ IMPORTANT NOTE

Due to differences in screen displays, the actual colour may vary slightly from the pictures shown.

However, the style will be exactly as displayed.

📦 SHIPPING & DELIVERY INFORMATION

🚚 Dispatch

Orders placed before 2:00 PM (UK time) are dispatched the same working day

Orders placed after 2:00 PM are dispatched within 1 working day

Sent via Royal Mail

🇬🇧 UK DELIVERY

Standard Shipping: 2–3 working days

First Class Shipping: 1 working day

🌍 INTERNATIONAL DELIVERY

Estimated delivery: 7–10 working days

Delivery times may vary by destination and local postal services

Delivery times are estimates only and not guaranteed

📌 Royal Mail delays may occur during busy periods, holidays, or adverse weather.

📮 Lost Item Policy (Royal Mail Guidelines)

UK items: Declared lost after 2 weeks from dispatch

International items: Declared lost after 1 month from dispatch

If you require a different postal service, please contact us before ordering.

❗ CANCELLATIONS & CHANGE OF ADDRESS

Requests must be made before 2:00 PM on the working day of purchase

📍 DELIVERY ADDRESS RESPONSIBILITY

Customers must provide the correct delivery address

Any redirection or return costs due to an incorrect address are the buyer’s responsibility

Refunds issued only after the item is returned

Royal Mail may take up to 2 months to return incorrectly addressed items

🔄 RETURNS, EXCHANGES & REFUNDS

Returns accepted within 30 days of receiving your item

❌ We do not offer exchanges

To exchange: place a new order and return the unwanted item for a refund

📮 RETURN POSTAGE

Postage costs are non-refundable

Items must be returned via post or courier

No collection service available

Tracked or recorded delivery is strongly recommended

📩 HOW TO RETURN AN ITEM

Please contact us via eBay messages only before returning

Do NOT contact via PayPal (messages are not linked)

If you receive a faulty or incorrect item:

Provide clear photos of the issue

📝 RETURN REQUIREMENTS

Returned parcels must include:

Full name

eBay ID

Item ID number

Date of purchase

Brief description of the issue

⚠️ Missing information may delay refunds.

⭐ FEEDBACK & CUSTOMER SATISFACTION

Your satisfaction is very important to us.

If you experience any issues or are considering neutral/negative feedback, please contact us first so we can resolve the issue quickly.

If you’re happy with your purchase, we would greatly appreciate your 100% positive feedback.
We’re also happy to leave positive feedback for you as a valued customer.

📩 CONTACT US & WORKING HOURS

Contact via eBay messaging system only

Working Days: Monday – Friday

Business Hours: 10:00 AM – 5:00 PM (UK time)

Responses within 1 working day

If you don’t hear back within a few days, please message again as messages may occasionally go to junk.