The B&W GNRK1012 Turnoverball Gooseneck Hitch delivers the perfect towing solution for 2011–2015 Chevrolet Silverado 2500/3500 and GMC Sierra 2500/3500 trucks. Known for its strength and versatility, this hitch is engineered with B&W’s Turnoverball system, giving you a rugged gooseneck hitch when you need it and a flat bed when you don’t.

This complete kit comes with the GNRC912 center section and the GNRM1012 mounting kit, ensuring a custom fit for your truck. Installation is simple — no welding or bed removal is required. Constructed from premium steel with a corrosion-resistant finish, the GNRK1012 is designed for long-lasting performance and is backed by B&W’s limited lifetime warranty.

Whether hauling trailers, equipment, or livestock, you can count on B&W for unmatched strength, reliability, and American-made quality.

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Refund and Returns Policy

Thank you for shopping with NEW RANGE ONLINE. We hope you’re delighted with your purchase. If you’re not completely satisfied, you may return eligible items for a full refund or exchange. Please review the details below for our return policy.

Returns

All returns must meet the following requirements:

    Items must be postmarked within 30 days of the purchase date.
    Items must be in new, unused condition with all original tags, labels, and packaging attached.
    Items must have been purchased directly from us.

Return Process

To return an item, please follow these steps:

    Contact Customer Service: Email our team to obtain a Return Merchandise Authorization (RMA) number. Provide your order number, item details, and the reason for the return.
    Receive RMA Number: We will issue an RMA number along with return instructions. Returns without a valid RMA number may not be processed.
    Package the Item: Securely package the item in its original packaging, including all accessories, manuals, and the return form provided with your RMA.
    Ship the Item: Mail the return to the address provided in RMA.

For returning the product you are responsible for return shipping costs unless the return is due to our error (e.g., receiving a defective or incorrect item). We recommend using a trackable shipping method and retaining proof of shipment.

Refunds

Once we receive and inspect your return, we will notify you via email about the approval or rejection of your refund. If approved:

    Refunds will be issued to the original payment method within 2-3 business days of receiving the return.
    Refunds include the purchase price of the item, excluding original shipping costs, unless the return is due to our error.
    Applicable taxes will be refunded in accordance with local regulations.

Exchanges

For exchanges (e.g., for a different size, color, or similar item, subject to availability), follow the return process above and indicate your request for an exchange. We will provide instructions for the exchange process. You are responsible for shipping costs for exchanges unless the original item was defective or incorrect.

Defective or Damaged Products

If you receive a defective, damaged, or incorrect item, please contact us within 3 days of delivery. Provide your order number and photos of the issue. We will arrange a replacement or refund, including return shipping costs, at no additional cost to you.

Exceptions

Unless defective or damaged, the following items are non-returnable:

    Customized products, personalized products, digital downloads, gift cards, or clearance items marked as final sale.
    Items that have been used, altered, installed or removed from their original packaging.



We are committed to your satisfaction and will work to resolve any issues promptly.