Shipping and Returns: 

·         We offer a 30 day return policy. Returns may be subject to a restocking fee of 20%, unless the return is due to defect or seller error (defect would have to be confirmed upon receipt of the return). Returned products that are not complete (missing original packaging, accessories, documentation etc) can/will be subject to greater restocking fees. 

·         If the product has been used, please remove all user accounts, lock screen passwords/PIN numbers, and perform a factory reset before returning the product back to us. We reserve the right to refuse any return that is not reset properly by the customer. 

·         We reserve the right to refuse any return if the product has been physically damaged by the customer, or if the product is not accompanied by the original retail packaging and accessories. We are not able to accept returns for mobile phones, tablets, computers that have been rooted, hacked, or if the device has an unofficial third-party custom ROM/firmware installed.