1. All Orders will be Shipped Within 1 Business Days (Weekends and Public Holidays Orders Excluded) after Payment Verified, Most of Our Items are Shipped by UPS or Smaller Sized Items are Shipped by USPS Priority Mail or First Class Mail.
2. Free Shipping Only Applies Within 48 States of USA. For Item Ship to (PO Box, FPO, APO, Alaska, Hawaii, Puerto Rico), Additional Shipping Charge will Apply. Please Email Us for More Information before Placing Order.
3. Once We Received Your Payment, We will Ship Out the Order As Soon As Possible, We Can not Cancel Order or Changing the Shipping Address for You When the Order was Shipped. So Please Make Sure Shipping Address is the Correct One before Placing Order to Avoid any Issue. Thank You for Your Understanding and Cooperation.
4. All Packages will be Inspected before Shipping, We will Provide All Packing Material Needed for Your Package to Improve Shipping Safety.
1.We accepted PayPal payment only. Credit card or e-Check via PayPal will be accepted. E-Check will be held until cleared.
2.If you don't have a Paypal account, it is very convenient to sign up and learn more about paypal at PayPal site.3.Payment must be fulfilled within 7 days since auction's ending. Your prompt payment will be greatly appreciated. Unpaid Items will be forfeited per eBay Policies.
1.Shopping from Om_carpartszone , you will always enjoy a 60-day Satisfaction Guarantee. Buyer could return new and unused products in original factory and re-saleable condition for any reason within 60 days from the date of purchase. Please note that all returns should be pre-approved by our customer service team. Before return, please contact our customer service team for RMA# Number (Return Merchandise authorization). and return instructions. Unauthorized returns or used item will not be accepted.
2.Buyer is responsible for return shipping cost. After returned item is received and confirmed in good/re-sellable condition, we will exchange the item or issue refund according to customer’s option. 20% restocking fee may apply if returned item is not packed well or returned in bad condition. The refund will be issued through PayPal and the funds should go back to the account which you use to pay for order.
3.For defective or damaged item, please contact us and provide as much problem details as possible, we will consider to waive return and ship replacement item or issue full refund to you directly after problem is confirmed.
1.We will leave a positive feedback immediately after payment is received. We will do the best to satisfy you and win your positive feedback.
2.If there is any issue with the purchase, please contact us prior to leaving feedback, we will be glad to work with you to have it resolved well.
1.If you have any questions about item or package shipping, please just message us, message is always faster than opening case.
2.You may expect to receive a response to your inquiry within 24 hours (Excluding Weekends and Public Holidays),please do not hesitate to contact us, We are committed to resolve all issues in a friendly and satisfactory manner.Thanks so much!