Hello and welcome to Phoenix Collectibles!
Feel free to browse all of our other Auctions and Listings.
We specialize in rare video games, comics,
cards, action figures, guide books and graphic
novels, as well as all sorts of collectibles for
everyone to enjoy.
Look for the Phoenix 🐦‍🔥
Let it be your guide on your journey to have something you’ve always wanted.
New Inventory and Auctions delivered to your door Weekly.
We have 100% positive feedback because we strive to be as transparent as possible when selling anything on eBay.
Customer satisfaction is our main goal, so please feel free to contact us with any questions you might have.
BUT FIRST, please review all information below to answer most questions asked:
*Yes, absolutely we combine shipping costs.
**No, you will not receive Phoenix artwork, display stands, or microfiber cloths.
***Nor will you receive our Phoenix toy mascot. We love Phoebe. She’s awesome.
ABOUT THIS LISTING:
All items come from a clean, air conditioned, smoke and vape-free business.
Everyone smokes and vapes outside.
Any new or pre-owned item might have scratches and/or marks on it that our excellent camera cannot clearly show but only your eyes can see in certain lighting conditions.
Please view all pictures carefully as they of the item or items you will receive.
Payment and Offers:
Payment is due within 48 hours of the end of auction or purchase for any item or items sold in a lot.
We reserve the right to relist any and all unpaid items after 48 hours of non-payment.
Especially after we’ve tried to contact you several times to no avail.
After 48 hours, any non-paying customer will be blocked and a strike made against your eBay account.
We are assuming you are deceased from all the excitement of getting a great deal on one of our many spectacular auctions.
As for offers, we are willing to entertain reasonable offers.
Unrealistic offers won’t be entertained and will be instantly declined without counter-offer.
If you would like to make an offer via message, we normally respond within a few hours or so.
Unless it’s an unrealistic offer, then please read above a few more times.
SHIPPING AND HANDLING:
Everything will be bubble wrapped with the utmost care and compassion for the unknown during shipping to all 50 States in the USA.
Shipping to Canada and Internationally will be through eBay’s International Shipping Program.
Please message us with your embargo codes if applicable during checkout.
Handling time is within 24-48 business hours after cleared payment, provided no issues with addresses occur.
Our Return Policy:
We want you to be completely satisfied with your purchase.
However, we understand that sometimes returns are necessary.
Here's a clear breakdown of our return policy:
Free Returns:
* We gladly accept returns for a full refund if the item you received is damaged or defective upon arrival.
* To be eligible for a free return, please contact us within 24 hours of receiving your order and provide clear photographic evidence of the damage or defect.
Returns with Applicable Fees:
 * For all other return reasons (e.g., change of mind, incorrect size, or simply not liking the product), customers are responsible for both the original shipping costs and the return shipping costs.
 * The Shipping & Return cost will be deducted from your refund amount, depending on the shipping method you choose or provided.
Return Conditions:
 * All returned items must be in their unused original condition with all original packaging and tags intact.
 * We reserve the right to escalate returns that do not meet these conditions to eBay.
How to Initiate a Return:
 * Contact our customer service team by Message within 1 day of receiving your order.
 * Clearly state the reason for your return and provide any supporting evidence (e.g., photos of damage).
 * Our team will provide you with further instructions on how to proceed with your return.
Refund Process:
 * Once we receive your returned item, we will inspect it to ensure it meets our return conditions.
 * If the return is approved (Item not missing or being used), we will process your refund within 1 business day.
 * Refunds will be issued to the original payment method used for the purchase.
 * This return policy applies to all purchases made in our Phoenix Collectibles USA Store.
Phoenix Collectibles JPN and Phoenix Collectibles EU operate separately from this store you are purchasing from.
*We appreciate your understanding and cooperation with our return policy.
*If you have any questions or concerns, please don't hesitate to contact us.
*Thank you so much for your future business, and we hope you have a great rest of your day! 🐦‍🔥