Please READ the description, REVIEW the condition notes,
LOOK AT the measurements, PREVIEW all photos carefully and ASK questions if
needed before purchasing. If
you see any mistakes in the listing description, please bring it to our
attention. thank you!
MEASUREMENTS: Measures
about 30"x30" square
**
Measurements are approximate and described as closely as possible. For
clothing, we suggest comparing the measurements with a garment you already own
to ensure proper fit. If you need exact or different measurements, please
message us. SEE PHOTOS.
CONDITION: Please READ Condition Notes and
VIEW Photos.
PLEASE
NOTE: We cannot possibly capture or describe every little detail and may
unintentionally miss or exclude a minor condition detail. That is, there may or
may not be some minor flaws, subtle signs of wear & tear from prior use, or
small manufacturer defects that we did not notice during our inspections. We will
inspect the item one more time prior to shipping and give you an updated
condition report if needed. We strongly encourage you to READ the description,
PREVIEW all photos carefully and ASK questions if needed before purchasing,
Additional photos can be provided.
COLOR: Our Camera may not capture the
true color of an item in photos; could be lighter or darker, more vivid,
brighter, have a different hue in person, or could pick up shadows or glare
from the lighting, etc. We do our best to avoid this but are not always
successful. We will try to describe the color in the description as our eyes
see it to the best of our ability.
******************
Be sure to check out our other items
in our store! We may have matching pieces or complimentary items that are sold
separately. (NEW! You can now search & shop by Categories
in our Store!)
* Experienced eBay Seller * Established For-Profit Business *
10+ Years Selling on eBay *
* Fair, Honest, Ethical Seller * Hand-Selected Inventory * High-Quality items *
3 Step Quality Control Process *
* Friendly Customer Service * See Feedback for References *
**
FAST shipping at discounted
rates! We ship within 1-3 business days (not including weekends) of
receiving payment – Monday-Friday except Holidays.
**
We invite you to follow our eBay store, Lisa’s House of Treasures (“Save this
Seller”) and visit often to view our full selection of fabulous finds! New listings (sort by “newly listed items”)
are posted daily. Be sure to visit often to take advantage of our weekly sales
events, extra savings coupons, and monthly promotions. Be assured that you can
always find a great deal when shopping with us!
HOW
WE WORK (We encourage you to Read if you have time, and
ask questions if needed)
BEST OFFERS:
If the
“Make Offer” button is available in a listing, then we are accepting offers on
that item. If you are interested in the item and want to make us an offer, we
are happy to work with you to negotiate the best price for both of us, but
please be considerate when making your offer as the item may already be offered
at a significant discount. We will entertain fair and reasonable offers
ONLY. We reserve the right to decline unreasonable low-ball offers,
and/or may respond with our best counteroffer. If we send you a counteroffer,
to save us both time, it will be firm at the lowest and best price we
can offer. We will understand if you are unable to accept our best counteroffer;
we realize our prices are not right for everyone, but please know our prices also
include excellent customer service, extra care in packing your items, fast
shipping at discounted rates, quality merchandise as our feedback attests – and
of course, our time involved in sourcing, cleaning, photographing, listing,
storing, packing, and shipping the items to you! Please
see “About Us”.
SELLER
OFFERS: We sometimes send out Seller Offers to Buyers
who are watching our listings. If you are watching any of our listings, and do
not want to receive Seller Offers from us, be sure to take the listing(s) off
your Watch List.
SALES
AND PROMOTIONS: We often run markdown sales randomly selected
from 10%-40% off List Price and offer extra savings with special promotions and
discount coupons on select items. So, rest assured you can always find a great
deal when shopping with us. We encourage you to follow our store to take
advantage of them (“Save This Seller”),
BUYERS MAILING ADDRESS: If you are making a purchase for yourself, please be sure your mailing
address on your eBay Account is current and accurate before making a purchase.
We ONLY ship to the mailing address that is on your order. We cannot change
the Ship To mailing address on an order for you. Otherwise, we will need to
cancel the order and you will have to repurchase the item using the correct
mailing address. If you need to change your mailing address on your eBay
account, please contact eBay directly for assistance.
SHIP TO MAILING
ADDRESS: If the Ship To address on the order is to another person
at a different mailing other than you, the Buyer, please message us to let us
know this is correct and was your intention and verify the person and Ship To
address that you want the order to be shipped to so we can be sure it matches.
HANDLING TIME: We have a 3 Business Day handling time to give
us a cushion in case of delays in getting to the Post Office; However, we
always try to ship your package out sooner especially if Priority Mail shipping is selected. Unfortunately, we cannot offer Same Business Day
Handling Service at this time.
OUR MERCHANDISE: We
take pride in the merchandise we offer for sale and HAND SELECT each item we
sell for its best use, highest quality, beauty, uniqueness, rarity,
desirability, value, and overall condition. Most all the items we sell are in
excellent condition. Cleaned, washed, and/or freshened, with no noticeable
flaws or major issues. However, we sometimes do sell items that have
minor flaws but only if the flaw does not detract from its beauty or
functionality or is deemed safe to use. These items will be sold “AS IS”
and identified as such in the Title. We will disclose any known flaws in the condition
description and provide photos. We never intentionally sell clothing
items that are well worn, over washed, faded, torn, stained, or flawed in some
other way. We wash much of our clothing prior to listing. Items are stored in a
smoke free, air-conditioned environment. Please see “Condition”.
CONDITION: Some items we sell, although preowned, are in like-new condition.
However, most items we sell are pre-owned, gently used or vintage (20 years or older) and may have slight
imperfections, flaws, or light wear and tear due to age or prior use. We will
describe the item’s condition “as we see it” at the time we listed it to the
best of our ability and knowledge and will provide photos; however, we may not capture everything exactly. It is impossible for us to inspect every
inch or intricate detail of an Item. We
will disclose any noticeable flaws or significant issues in the listing’s
Condition Notes“, but other minor issues may be present that we may have
missed. These items will be identified with AS IS in the Title. We do wash, iron, clean, dust, sterilize,
freshen, polish, etc. most of the items we sell, when it is safe to do so, prior
to listing and shipping. Some vintage items we leave alone and sell “as they
are”. Please see “Quality
Control”.
QUALITY CONTROL: We
inspect all items we sell 3 times – 1) when we purchase it; 2) prior to listing
it for sale; and 3) prior to shipping it out.
We will notify you of any change
in the item’s condition prior to shipping the item to you and give you the
opportunity to decide if you still want the item or if you want to cancel the
order.
AGE: Age will be
listed if known. If not, then if the listing says “vintage”, we presume it to
be 20 years old or older. If it does not say “vintage”, then we presume it to
be less than 20 years old.
JEWELRY: Most of our jewelry for sale is
preowned costume/fashion jewelry; contemporary or vintage. We hand select each
piece for its beauty, condition, and best quality for what it is. Some pieces
are marked; most are not. We test, research, and clean the jewelry (if needed).
We are not jewelry experts but are learning! We know some things about some
jewelry but not all things about all jewelry. We will describe the jewelry
pieces to the best of our ability and knowledge at the time of listing and
provide photos. If you know more
about a piece we have listed or find our description to be vague or inaccurate,
please let us know! It is not our intention to
misrepresent anything that we sell.
SHRINKAGE
ALLOWANCE FOR PREOWNED CLOTHING: Pre-owned clothing that is machine
washable or made of a fabric like 100% Cotton more likely than not has been
washed and dried one or more times prior to our obtaining them. And
we most often wash, dry, and/or freshen the garments one more time according to their care instructions to prepare them
for resale. Please be aware that some shrinkage may have occurred over time
during these cleaning processes. Please refer to
the measurements and view all photos before purchasing. Ask questions if
needed.
MULTIPLE
QUANTITY LISTINGS: If
you purchase more than one item in stock from a multiple quantity listing, your
order will automatically be eligible for the Combined Shipping discount. Please note that you
will initially be charged the total shipping cost based on the combined weights
and shipping costs of each item purchased, but after we pack the items and
determine the actual shipping cost, we will refund you the difference. See
“Combined Shipping” for details.
COMBINED
SHIPPING: We offer combined shipping when you purchase
more than one item from our store. Please note that you will initially be
charged the total shipping cost based on the combined weights and shipping
costs of each item purchased, but after we pack the items and determine the
actual shipping cost, we will refund you the difference. Please note we will combine as many items
into one box as possible, but some orders may require two or more boxes to
ship, which may result in no refund being given. You will not be asked to pay an additional
shipping cost if the actual shipping cost is more than what you paid at check
out.
FREE SHIPPING: Rarely, if ever, do we offer free shipping. Shipping is not “free”. Someone must pay for it -- either the Buyer or the Seller. If the Buyer
pays shipping, it is paid directly to the Seller as a separate line item at
check out. The Seller uses the shipping money received to purchase the shipping
label. If the Seller pays shipping (i.e. offers “Free Shipping”), the cost is
added to the item’s price which will inflate the price of the item and does not
reflect the item’s “true value”. That is, the Buyer pays for shipping either
way. We prefer to let the Buyer know what he/she is paying for shipping by
using eBay’s calculated shipping services and having the Buyer pay for shipping
separately at check out. Our weekly sales events, Seller Offers, and monthly
promotions help offset the shipping costs. Please
see “Domestic Shipping”.
DOMESTIC SHIPPING: We
use eBay’s calculated shipping services where the amount you pay for shipping will
be based on the weight and dimensions of package, and the destination zip code.
We pass along a portion of eBay’s negotiated discounted shipping rates to our
Buyers (up to 33% off
retail). All packages are shipped from
Melbourne Florida 32940 directly to your USA location or eBay’s International Shipping
Center in Illinois USA for international orders. To calculate what your domestic shipping rate will be, go to
the Shipping Details Tab in the listing and enter your zip code. The shipping discount will be reflected in the rate shown in the Tab and
at check out. Please contact
eBay directly for international shipping costs which will be an extra charge
for international orders.
INTERNATIONAL SHIPPING: We participate in eBay’s International
Shipping Program for international orders. All international orders are first shipped
by us to eBay’s International Shipping Center located in Illinois USA. Ebay
will then handle all the international shipping logistics and will ship the
item to your country from there. If you have questions
about the International Shipping Program, their international shipping process,
import/duties charges, invoices, payment, or have delivery or other issues with
an order after it arrived safely to the International Shipping Center, please
contact eBay directly for assistance. We do not have access to this information and
are only responsible for shipping international orders to the International
Shipping Center in the USA. Once they arrive safely, eBay takes over.
LOCAL PICK UP:
All items listed as LOCAL PICK UP ONLY are located in Melbourne, Florida. We
will send you a message asking for permission to contact you via Phone to make
pick up arrangements in a designated public location in our local area. All
items must be paid for in advance prior to pick up. We CANNOT ship items
marked for local pick up only. If you are not in the Melbourne, Florida area
and cannot pick up the item personally, then we will respectfully cancel the
order on your behalf and provide a full refund if payment was made.
NONPAYMENT: If
we do not receive payment from you for an item(s) you agreed to purchase within
4 calendar days from date you committed to purchase the item(s), your order
will be automatically cancelled for Nonpayment and eBay will record an Unpaid
Cancellation on your account. Buyers who have 2 or more unpaid cancellations
will not be able to purchase again from our store. Excessive Unpaid
cancellations may also result in limits being imposed by other Sellers or by
eBay, and you may lose your buying privileges indefinitely. Please see “Order
Cancellation Policy”.
ORDER CANCELLATION POLICY: If you make
a purchase and then request to cancel the order for any reason, we will accept
the order cancellation request if the item has not already been shipped. If the
order cancellation request is accepted, and payment was received for the order,
we will process your refund within 24 hours. It takes 5 to 7 business days for
the refund to process completely. .
RETURN POLICY: We do
not accept returns in most cases. If you do attempt to submit a return
request for an extenuating circumstance, it will be reviewed and considered on
a case-by-case basis. We reserve the right to accept or decline a return request,
or we may offer you other options. If a return request is accepted, you are responsible
for paying the Return shipping cost. In special circumstances, eBay may require
us to pay for the return shipping. In this case, eBay will send you a prepaid return
label directly. We encourage open and honest communication between Buyer and
Seller and it is always our intention to work with you to attain a fair and
equitable resolution.
RETURNED
ITEMS: If a return request is accepted, all
items you are returning must be in the same condition you received them, (i.e.,
in resalable condition), and/or as seen in listing photos (i.e., undamaged, tags
still attached, no signs of use, wear, washing, modification, damage by you
after you received them, and ALL parts and accessories associated with the item
that were included in the sale MUST also be returned in order for a full refund
of the purchase price to be given. Once we receive the returned item(s), we
will inspect them and if all the above criteria are met and we deem the item(s)
is in resalable condition, then we will process the refund promptly.
POSTAGE
DUE RETURNS: If a package you returned to us is received Postage
Due the postage amount we had to pay to receive the package will be deducted
from the refund amount.
DAMAGED
RETURNS: If you
return a package to us and some of the items are received damaged, we will prorate
the refund equal to the purchase value of the damaged items. If the contents of
the entire package is received broken, then no refund will be given, so be
sure to pack the box carefully and securely to lower the risk of damage during
shipping to ensure a safe delivery back to us!
REFUND
POLICY: If a refund is warranted, the amount of the
refund will be for the purchase price of the item only. We do not refund the original
shipping cost because the money was already spent to ship the item to you unless
we are required by eBay to do so or otherwise discussed to resolve an issue.
ABOUT
US: We are
experienced eBay resellers (not hobbyists) and operate an established
For-Profit eBay business. We’ve been earning a living selling on eBay since
2016 by sourcing, hand selecting, and buying quality items we hope our Buyers will enjoy as much as we
do! You may not be aware of the cost, time, and work that goes into running an
eBay business and selling items online. We clean and refresh all items; take
measurements and photographs of each item; and create the listing including
researching the item and writing a description. We then carefully pack the item
using quality packing material which we purchase, and then deliver your package
to the post office. We also take time to provide our best customer service by
communicating with our customers, answering questions, resolving issues, etc. All
of this involves out-of-pocket expenses, including cost of goods, selling fees,
packing material, and of course, our time. We hope you will consider this
when making offers and/or shopping in our store.
WORK
ETHICS: We believe in honest and ethical dealings
and feel strongly about open communication between seller and buyer. We make
every effort to fully describe each item, take photos from different angles, provide
measurements, give as much detail about the item as possible, tell a story if
we have one, and sometimes provide suggestions and ideas for using the
item. We will provide full disclosure regarding chips, cracks, rips,
tears, stains, snags, or any other imperfections. If an issue arises, we
will do everything we can to work with you to arrive at a fair and equitable
resolution.
MISTAKES: We
work hard to provide excellent service to our customers and strive to maintain
our reputation as being a fair, honest, and ethical seller. However, mistakes
can and will happen. We are imperfect humans. Please let us know right away if
an error has been made. Please be assured that we will do everything we can to
fix it quickly. We believe that all problems can be resolved if the buyer works
and communicates with us.
FEEDBACK: Customer
satisfaction and good communication is important to us. We’d love to hear your
thoughts about your experience doing business with us! Once your
item arrives, please post positive feedback so we will know your item has
arrived safely, the transaction is complete, and you are a satisfied customer.
If for any reason you are not happy with a purchase, rather than leaving
negative feedback, please contact us first to give us an opportunity to correct
the issue and work out an amiable solution. We want you to have a
pleasant experience and will work with you to ensure this happens. Negative
feedback neither helps nor solves any problems.
Again,
thank you for stopping by to view this item and for your purchase
consideration. We look forward to having you join our growing family of
satisfied customers! -- Many blessings,
Lisa