package included ：1pcs

Special statement

    All the items have enough number in our store. If you need more of them, please contact us. And if you need other parts not in our listing, please contact us too. We have a large variety printer accessories, and some of them are not listed. Just send a message to contact us, we will help you to find the item you need.

SHIPPING & HANDLING

1.Int'l Post Airmail:

    Fixed fee for Shipping & Handling, including packing, warehouse, distribution, order handling and processing costs. Item will be shipped to winning Buyers within 24 hours upon receiving the payment. The parcel with item will be shipped from Hong Kong or China by Flat Air Mail or Registered Air Mail.

    The delivery time usually takes 1-2 weeks (max 3 weeks). Buyers are responsible for additional COD charges, VAT, Customs fees, and import duty (if any).

    Please understand the shipping charge covers many other costs besides actual shipping cost, like stock fees, human resources, paypal fees, ebay final value fees, listing fees, insurance fees, packaging material fees, handling fees and ect. Please give us a high rate on shipping charge so our business can continue.

2. Combined Shipping: 

    You can combine all your items within 14 days of first won item. One payment must be made for all items at one time, so that shipping & handling discount may be given.

PAYMENT METHODS

     Payment should be made within 14 days since the winning of the first item.

Non-paying winners will be reported to eBay. Serious bidders only please. Please email us with any questions you may have during the transaction.

TERMS OF SALES

   Customer satisfaction is our top goal. All products are quality checked. They are  in good condition when shipped to our customers. If product is defective or damage upon arrival, or wrong product shipped, please contact us immediately. Returns accepted within 30 days of delivery date and item must be in original new condition, not worn or altered in any way with attached tags & wrap. Otherwise deal is final. Return shipping must be paid by buyer.

    Please contact us first if you have any problems/questions/concerns. We will be happy to resolve any issues you may have in a cordial and friendly manner.

    We appreciate your Postive Feedback, and will do the same in return. DO NOT leave negative feedback without communication with us. Please allow max 2 business days for us to response.

CONTACT US

Please use "Ask Seller a Question" link to contact us for any queries. We normally reply to every message within 24 hours.

NOTICE:

If you print a test page and notice some lines are missing, don't worry. This could be due to air entering the print head pipe during transportation, or there might be air trapped in the ink cartridges or the Continuous Ink System (CIS).

If you're using a CIS (Continuous Ink System), please ensure it's positioned higher than the printer by at least 2cm. You may observe ink leaking into the ink cartridges, followed by the print head entering standby mode. After 2 minutes, adjust the CIS to the same level as the printer, attempt to clean the print head, and you should see an improvement in the test page with some lines appearing. If you require high-quality printing immediately, continue cleaning. If the printing quality is acceptable, keep the printer powered on and in standby mode. After 24 hours, the quality should improve. As you continue printing, the quality will gradually improve even further.

If you're using ink cartridges, please power on the printer and keep it in standby mode. After 24 hours, try executing the print head cleaning function. Standby for 30 minutes, clean the print head, standby for another 30 minutes, clean the print head again, and repeat this process. You'll notice the printing quality improving with each cycle.

If you have any questions, please don't hesitate to message me.