Please Note

Please make sure to read the following important information before making a purchase.

SHIPPING POLICY

Please refer to the estimated "shipping" and "import fees" listed in the item description.

1. Origin and Delivery Time:
All items are shipped from Japan via DHL as the standard method. Delivery typically takes 3 to 10 days. Please ensure your address is correct before making the payment.

2. DDP Shipping (DHL):
All orders shipped via DHL will be sent under DDP (Delivered Duty Paid).
Customs duties and shipping costs are fully covered by our store, ensuring a smooth and worry-free shopping experience.
※Please refer to the estimated "shipping" and "import fees" listed in the item description.
※For auction purchases, shipping fees may apply separately.
※In the case of DAP shipment, import fees and customs duties are the responsibility of the buyer.
※Please note that orders shipped to certain remote islands, as well as items marked above the title and subject to eBay’s Authenticity Guarantee, will be shipped via DAP (Delivered at Place).
※If the item has the following mark above the title, and is subject to eBay’s Authenticity Guarantee, a flat shipping fee of $35 will be automatically applied (this fee is charged by eBay’s Authenticity Guarantee, not by us).


3. Import Fees and Customs Charges:
Import fees include duties, processing fees, and taxes applied to imported goods.
Duties are taxes collected by a country’s customs authority when goods are imported.
They typically vary depending on the product and its value.
Depending on the country, these charges may be referred to as duties, taxes, import taxes, or fees.
In some cases, additional processing or handling fees may be charged by customs authorities or the carrier.

We recommend that buyers check the estimated “import fees” listed on the eBay item page before completing their purchase.

4. Alternative Carriers:
If you prefer to use EMS or FedEx instead of DHL, please note that customs duties will be the buyer’s responsibility. Please contact us in advance if you wish to use these options.

5. Item Valuation and Labeling:
We do not undervalue items or falsely label them as gifts, as this is prohibited by U.S. and international regulations.

6. Potential Delays:
Delivery may be delayed due to customs inspections, natural disasters, or other factors such as postal strikes.

RETURN POLICY

1. Refund Eligibility: To be eligible for a refund, you must return the product within 30 calendar days of your purchase.

2. Product Condition: The product must be in the same condition as when you received it and must not be damaged in any way.

3. Inspection and Processing: Once we receive your item, our team will inspect it and process your refund.

4. Refund Method: The refund will be issued via eBay.

5. Ineligibility for Refund: If the product is damaged in any way, or if the return is initiated after 30 calendar days, you will not be eligible for a refund.

6. Return Process: Please contact us in advance when returning items, and we will provide a return label.

CONTACTS

Please contact us by eBay message.
If you have any problem or question,Please contact to us ASAP.