Preferred Payment:

Method: eBay Payment Method

Other Accepted Payments:

All major credit cards (CC), PayPal, checks, wire transfer

Shipping:

Items will be shipped after payment has cleared

Shipping Policy:

Shipping Days: We ship every Monday - Friday.

Holiday Closure:

Our shipping department is closed on all major holidays. However, customer service will be available 24/7 to assist you.

Same-Day Shipping:

All orders placed before 3 PM (CT) will be shipped on the same day.

Shipping Address:

Address Confirmation: All items are shipped to the address listed on eBay/PayPal by the buyer.

Insufficient Address:

If the item is returned due to an insufficient address, we will contact the buyer through eBay. If there is no response, the item will be relisted, and both shipping costs (to and from) will be charged to the buyer.

Tracking:

All buyers will receive a tracking number for their package. The tracking number will be updated on both eBay and PayPal by the seller.

Shipping to Alaska, Hawaii, Puerto Rico, and APO/FPO Addresses:

There will be a surcharge for shipments to Hawaii, Alaska, Puerto Rico, and APO/FPO addresses.

The surcharge will be calculated based on the package weight and size. After your purchase, the shipping surcharge will be invoiced separately, and the item will ship once the surcharge is paid.

International Shipping:

All international shipments are handled through the eBay Global Shipping Program.

International buyers are responsible for all applicable customs fees, taxes, and documentation required by the destination country. eBay will provide an invoice.

Please do not request additional paperwork from us.

Restrictions:

We will not ship blind, gift, or drop-off shipments. Please ensure that the address provided is correct and not for third-party drop-shipping.

If the buyer does not disclose that the item is being shipped to a third-party, warranty and returns will not be accepted.

Original Invoice:

All of our items are shipped with the original invoice. Please do not request for the package to be shipped without an invoice.PayPal is the preferred payment method.

We accept all major CC checks

Your item will be shipped after payment is clear.

Return and Warranty Policy:

We hope you will love your purchase. However, if you need to return it, we have a 30-day return policy for defective parts only.

Return Shipping for Defective Parts:

We will pay return shipping costs for defective parts only. For all other returns, the buyer is responsible for return shipping fees.

Required for All Returns:

No return will be accepted without photos to prove the reason for return. Please do not send returns without informing us first. All returns must be accompanied by an RMA number and should include tracking information and the return shipping address.

Non-Defective Items:

The buyer is responsible for shipping non-defective items back to us. If we provide the return shipping label, the shipping charges for both sides will be deducted from the original refund.

Tracking for Non-Defective Returns:

For non-defective returns, the buyer must provide the tracking number. No refund will be issued for lost return items.

Order the Correct Part Number:

Please ensure you order the exact part number (P/N) you are replacing. If you order the wrong part number or change your mind, we will not accept a refund. We are the sellers, and every part is listed with the manufacturer’s part numbers and pictures. It is the buyer’s responsibility to verify part compatibility.

Unauthorized Returns:

Unauthorized or non-defective returns (e.g., wrong part ordered, wrong quantity ordered, change of mind, part doesn't fit, incorrect description, better price found elsewhere, etc.) will be subject to deduction of both shipping charges from the actual refund. No claims through eBay or PayPal. eBay’s 30-day free return shipping policy applies to defective parts only.

Part Compatibility:

If you are unsure whether a part is compatible with your system, please check the original serial number. If you are still unsure, feel free to contact us directly.

Damaged Shipments:

If the item arrives damaged by the carrier, please reject the shipment and contact us immediately. If you receive the item, submit clear images of the packaging/box and the damaged item from multiple angles. Do not discard the packaging. Save the packaging for the carrier's claim. The carrier will often request to pick up the shipment. We cannot file a claim without the packaging and proper images.

Pre-Shipment Testing:

Before shipping, all of our parts are tested by a product specialist, and each part is signed. We also maintain a checklist, photos, and videos in our quality folder for documentation.

Return Conditions:

Please ensure that all return items are in the same working condition as when we shipped them. Broken parts will not be accepted for return or refund, and no claims will be processed through eBay or PayPal for broken return items.

For Resellers or Third-Party Purchasers:

We do not offer any warranty or returns for resellers or third-party purchases. No warranty, no return. We expect you to handle your warranty terms with your customers. Examples of non-acceptable return reasons include: my customer doesn’t like it, item arrived late, item arrived broken, the part fits but doesn’t solve my machine issue, etc. If we accept the return, we will issue a return label through eBay, but both side shipping costs will be charged, regardless of whether the item is good or defective. No claims through eBay or PayPal.

Retesting Returns:

All returns are tested for functionality to ensure the item is the original part we sent. If the item is found to be in working condition or is not the part we shipped, both side shipping costs will be deducted from the refund. We will also report this to eBay for abuse of the return policy. No claims through eBay or PayPal.

We hope you will love your purchase. However, if you need to return it, we offer a 30-day return policy.

For Mechanical Parts:

We offer a 30-day money-back warranty from the date of purchase for any item considered defective. eBay's 30-day free return shipping applies only to defective parts.

For Auto Parts: We offer a 2-year, 30,000 miles, or 2,000 running hours (whichever comes first) limited warranty for the majority of our auto parts, excluding electronics.

Important:

No warranty claim or return request will be processed without photos or additional details. Once an RMA is initiated, we will cover return shipping costs if applicable. For defective parts, we will ship a replacement part or system at no additional cost, provided the product is available in our inventory. If the product is unavailable, we will issue a refund for the product price (excluding shipping fees unless we confirm the return part is defective).

Buyer Responsibility:

It is the buyer's responsibility to verify the make and model for compatibility with your device or vehicle. Please do your own research or ask questions before purchasing.

If the item purchased is not compatible with the buyer's part, the buyer is responsible for both the return shipping and the shipping costs to send the item back. In some cases, a 20% restocking fee may apply.

eBay’s 30-day free return shipping applies only to defective parts.

Drop Shipments or 3rd Party Purchases:

No Warranty, No Return for items purchased through drop shipping or third-party purchases. For example, if your customer doesn't like the item, receives it late, receives a broken part, changes their mind, or no longer wants it, returns will not be accepted.

If we accept the return, we will issue a return label through eBay, but the buyer is responsible for both shipping charges. There will be no claims through eBay or PayPal for non-defective returns.

Please Check the Item Description:

Ensure you check the item description and warranty information before purchasing.

No Returns for items purchased as gifts, via drop shipping, or third-party purchases.