1. Stainless steel material is preferred, high wear
resistance, anti-corrosion, easy to care for
2. The infrared heating tube is thickened, and the U-shaped heating tube
is used for high temperature resistance and rapid heat conduction. The
heat penetrates the food evenly, and the outside is fragrant and the
inside is tender
3. Simple temperature control panel, easy to operate
4. The grill can be rotated to make the roast more even
5. Double rows of heat dissipation holes to ensure that the machine can
fully dissipate heat after working for a long time
6. Widely used in many occasions, family gatherings, dinners with
friends or small events, it is an excellent choice to enhance
relationships and improve life. |
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You can make
order with no worries.
Any concerns just feel free to let us know, we'll reply in 24 hours in
normal condition.
Handling Time: Shipping is usually made in 1-3 business days after
payments cleared. Orders are processed from Monday-Friday; Not on the
weekends & public holidays.
Warranty: 6 months' warranty for the machines, not for the consumables.
We stand behind our products all the item, so even if your warranty
period has expired, you can still seek for service or technical support
from us with low cost.
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Shipping & Handling Details |
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Default Shipping Cost or Free Shipping Information:
▲ Default
shipping cost or free shipping service is only for the lower 48
United States by UPS Ground or USPS. Other areas or needs other
shipping ways, please contact us.
▲ Buyers
from Guam, Puerto Rico, Virgin Islands, American Samoa, Alaska,
Hawaii, PO Boxes, APO/FPO addresses or other countries/areas, there
WILL be extra shipping costs, please contact us for more
detailed information.
▲ Please
make sure your address is valid for both UPS and USPS services.
Any costs incurred because of incorrect or undeliverable
address should be undertaken by buyer.
Handling Time: Shipping
is usually made in 1-3 business days after payments cleared.
Orders are processed from Monday-Friday; Not on the weekends &
public holidays.
Sales tax / Customs duties: Any
sales taxes or Customs duties are not included. If came out,
they must be undertaken by the buyer. Sales Tax of 8% will be
applied for orders shipped within the state of California.
Damage In Shipping: Email
or call us First! We will work with you to get the case
resolved in the fastest method. |
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Return / Refund |
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If you are not 100% happy with
your purchase, please contact Us. Please don't directly opened
a request or case without informing us, or else, we will do
some discounts on the warranty and other sales-services later
on. Hope for your understanding.
Returns & Exchanges
▲ All
returns must be made within 14 days of delivery date. Items must
be in new, unused condition, with all original materials
included with the shipment. A partial refund may be applied for
opened or damaged items, depending on the condition.
▲ Items
returned under the buyer’s remorse: The return shipping fee must
be covered by the buyer; The original shipping cost will also
be deducted from the refund. 15% restocking fee of the items
purchase price will be charged.
▲ Returns
that are the result of our seller's error: Buyer will receive a
full refund of the item as well as shipping charges
▲ All
returns require a RA (Return Authorization) number that will be
given by our seller. Please contact with us at first for more
details.
Defective & Damaged Products
▲ If
product was received damaged or not as described, please send us
some pictures or videos, so we could well understand your
problem, then solve them for you ASAP. Besides, it's much
helpful for us to claim with UPS, remind our related department
to pay much more attention to packaging later on. Hope for your
understanding.
▲ Replacement
or refund of defective or damaged products can only be returned
in exchange for the exact same product, or else, the purchase
price will be refunded back to your original payment method.
▲ If
an item is received damaged, customer service must be contacted
within 7 days of receiving your item. All returns require a RA
(Return Authorization) number as above. |
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Payment |
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eCheck Issues: Payments
via eCheck do not clear immediately. Usually you will wait
5-7 days after checkout for it to clear. Then we will
arrange shipments for you.
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Warranty & Feedback |
▲ 6
months' warranty for the machines, not for the consumables. We
stand behind our products all the item, so even if your
warranty period has expired, you can still seek for service or
technical support from us with low cost.
▲ Any
warranty shipping cost to us is responsible by buyer.
▲ Any
shipping cost to buyer is responsible by the seller.
▲ We
committee to the customer satisfaction and want to bring you the
best purchase experience. If there is any problems, please
contact us ASAP. If not, please leave us a positive feedback as
it's very important for us. Thanks very much. |
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