Thank you for looking at this auction. This unit was brand new. It was a return from the store. Looks like the little tag on it says that the water was not shooting upward. I don't know if they hooked it up incorrectly or they didn't have enough water pressure. I'm not positive but the unit was installed and a lot of times with this. The people just don't like to use this. Once they hook it up and they don't like it then they just return it. So more than likely that's what's going on. I have not tested it. That's why I'm selling it for parts of repair at a pretty decent price. So thank you very much for taking a look at this. It is parts repair. No warranty applied. No returns. Please take a look at the pictures thank you