If you need to contact us, our contact information is listed under Further Information at the bottom left hand side of this page.

Clearance Type : S4 Clearance roofs - Noticable damage or issues

Clearance Extra Detail : Dip at the back, bad spoiler fitment (flat front lip) corners lift slightly

Clearance General : A Poptop roof that has either lost some of its moulded shape due to errors in the manufacturing process or that has noticeable damage which is significant but still possible to repair if you know what you are doing. The roof comes supplied with a Standard Grey canvas if no tent is shown. The roofs with moulding issues or where the roof dips, are still usable if you don’t mind the undulations that are shown. The heavy discounted price reflects the condition of the roof. Roof is sold as used so if you receive the roof and want to return it to us, there will be an additional transport collection fee.

We have been supplying elevating campervan roofs to the UK and world wide for over 10 years and we currently offer the widest range of products suitable for many types of campervan conversions. Each roof has been made with quality products and assembled in our works by experienced operatives in the UK.

Before purchasing please review the product FAQs and Delivery/Dispatch/Collection links above as these cover important details about dispatch, delivery, returns and correct product handling alongside other questions you may have.

This product is an elevating roof kit only and it includes

• GRP reinforced Roof
• Roof Edge Gasket
• Pull Down Handles
• Fastening Straps
• Gas Struts & Hinge Brackets
• Spoiler* (if applicable)
• Cotton canvas perimeter tent with front windows, side mesh vent windows including night vent and velcro cover.
• Edge strips to fasten tent down
• All Fixings
  
• Fitting instructions
  
• Strengthening frame or strengthening parts as required

Delivery : UK Collection only - Contact if you would like to arrange delivery. We will arrange delivery outside of the UK however you will need to contact us for a price. For information on worldwide deliveries please click on the International button above.

Fitting Services

There are a number of companies that can fit roofs to your vehicle and we also offer a fitting service. Please note that fitting is not included in the roofs price as the cost of fitting is dependent on a large number of factors. To give you an idea of costs, most companies basic roof fitting services start from £990 + Vat to an empty van and prices increase depending on vehicle type and complexity of fit. We are happy to discuss fitting with you if this is a service you are interested in.

Guarantees

• GRP roof shell and hardware are sold as described and not covered by warranty
• 1 year for the gas springs and tent cover
• Damage due to excessive wear and tear, abuse or mishandling is not covered.

If you need to contact us, our contact information is listed under Further Information at the bottom left hand side of this page.

If you need to contact us, our contact information is listed under Further Information at the bottom left hand side of this page.

Frequently asked questions

Can I install my own roof

Many of our customers install their own roofs however for best results we always recommend that you have your campervan roof installed by a trained competent fitter or fitting company.

Fitting information sheets are provided for most products although the sizes shown are guide lines only as final tolerance adjustments will need to be made during the setting out and installation to achieve the best fitting. Generic fitting instructions are provided on certain roof models for our universal roofs. In some instances you may need to make additional roof strengthening alterations and carry out alterations to suit your vehicle.

Help and advice can be offered by contacting our technical team.

Can you fit the roof for me

There are a number of companies that can fit roofs to your vehicle and we also offer a fitting service. Please note that fitting is not included in the roofs price as the cost of fitting is dependent on a large number of factors. To give you an idea of costs, most companies basic roof fitting services start from £990 + Vat to an empty van and prices increase depending on vehicle type and complexity of fit. We are happy to discuss fitting with you if this is a service you are interested in.

Recommendations for fitting a roof

The following are key points you should review before installing a campervan roof.

1) Always look at the vehicle and the instruction carefully so you understand each point before proceeding as mistakes can be costly.

2) Check that the roof containing hole is correctly marked out as per our diagram before cutting. It is important to check that the distance from the front of your roof to the front of the roof opening is correct and the same at the back. You should try the roof on the van before you mark out.

3) If you are having the roof painted you should mark and trim the roof to size before you send it to the painters.

4) Take care not to get any paints or fluids or sustances of any kind on the canvas as these can leave a stain that you may not be able to remove.

5) Cover all cut out metal edges as you proceed and wear safety gloves when handling where possible.

6) Apply protection covers to the vehicle inside and out to prevent accidental damage/scratching.

7) Ensure the frame work and tent are sealed correctly and check for water ingress. We also recommend you drive your vehicle to check for metal movement noises as soon as the roof is in place and before you start doing interior finishes.

8) Allow clearance distance for the spoiler if you are fitting one as there is a movement of 15mm when the roof and gas springs are in the closed position.

9) The roof should closes correctly and be central before you fasten the tent.

10) Do not close the roof with the gas springs fitted if the tent has not been fitted as this will stress the hinges.

Advice on having a roof painted

We do not provide a painting service however you can get your roof painted. Our roofs are manufactured in white or for an additional fee in black. For best results you should always use a professional. It is essential that the correct preparation, process and materials are used and you have your roof painted at your own risk.

If you do decide to have your roof painted please note the following.

Before starting the preparation for the spraying of the roof, the roof must be pre cured at 40-50 degrees Celsius for about 3 hours to remove any residual moisture content. This is especially necessary with dark colours.

Inspect the surface of the roof for pores or air pockets. If necessary puncture these places and fill them with polyester based filler.

Sand the gel coat surface with a rotary sander using 280-grit or finer abrasive paper. Then apply 2 pack high build primer to create an undercoat for the topcoat.

Once primer has cured, sand with the rotary sander using 500-grit or finer abrasive paper. The surface must be dry and free from dust, grease and silicone.

For the final topcoat use 2C-HS paint and for a more resistant surface apply 2C-HS-Clear coat.

Please note: At no time should the drying temperature exceed 40 degrees Celsius.

Can a roof rack be fitted to the roof.

Roof racks can be fitted to our elevating roofs however incorrect fitting may cause damage and invalidate your warranty so please proceed with caution. We recommend that you use a professional roof fitting company who have expertise in handling campvan roofs and who will be liable for any damage caused by incorrect fitting. Fitting and using a roof rack is entirely at your own risk and we will accept no liabilty if the fitting or use of a roof rack causes damage to your roof.

If you need to contact us, our contact information is listed under Further Information at the bottom left hand side of this page.

Delivery and Dispatch Timescales UK

Please read the following carefully and pay special attention to details regarding the delivery of your roof within the UK to avoid disappointment. Purchasing and installing a campervan roof is a significant financial commitment and ordering the wrong roof, cancelling a bespoke order or not inspecting your roof when it is delivered can be costly.

Within the UK you will need to provide the driver with assistance to offload your roof. Roofs should be handled and stored with care.

UK Delivery Process

It is especially important that you understand our UK delivery process and we really appreciate your support in ensuring a smooth delivery. We use our own transportation within the UK and we have a specific delivery process that we follow. We advise that you mark down dates as you may need to contact us as part of the process.

Step 1 - We will provide you with an estimated week for delivery when you place your order. This week may change depending on circumstances.

Step 2 - One week before delivery we will contact you to give you the delivery date and approximate time. We will make reasonable attempts to contact you via phone, email and text however if we cannot contact you within that week then your delivery will be put on hold until communication can be established.

Step 3 - On the day of the delivery the driver will be in contact by phone to confirm that you are ready for the delivery and if they are unable to contact you they will not proceed with the delivery. If you have not heard from our driver by 10am we strongly recommend that you contact the office. Even though you have been given an appoximate time you should ensure you are available between 8am and 7pm.

Dispatch timescale

Dispatch timescale depend on our current stock levels and if you have added bespoke requirements and optional extras.

As a guideline standard UK for roofs in stock are ready for dispatch in 3-4 weeks. Roofs with bespoke options usually take between 4-7 weeks.

Delivery after dispatch can be up to 7 days. To speed up delivery, roofs in stock that have not been allocated to a customer, can be collected from our premises.

Collecting your roof from us

Collection times Monday to Friday 9am - 4pm and Saturday morning 9am - 11am. Once inspected and collected the roof is no longer our responsibility so we recommend that you collect the roof in person so that it can be inspected. If you decide to use a third party courier then your roof will need to be crated which costs extra to help prevent damage in transit. If collecting in person we recommend that you pay extra for crating to protect the roof while in transit.

You should also take the following into account to avoid disappointment.

• We recommend that the roof is collected in a covered vehicle and that is is wrapped, stacked and tied carefully to avoid damage
• Do not collect the roof on the vehicle you are fitting the roof to as on most instances it will not fit inside that vehicle
• From past experience, using a roof rack to transport your new roof is not recommended

If you need to contact us, our contact information is listed under Further Information at the bottom left hand side of this page.

Delivery and payment : International

We ship anywhere within the world. It is your responsibility to check with local authorities in your country to see if any import duties/taxes are due and that your country does not have import restrictions. Country specific taxes outside of the UK are in addition to the price charged for your roof. It may be necessary to hire an agent to assist with customs clearance and to advise on whether import taxes have to be paid.

For international orders we only accept bank transfer as a form of payment.

Business users will need an EORI number to avoid additional taxes. VAT is exempt if all vat information is provided. This information is required by the ports to avoid hold ups.

Dispatch timescales

As a guideline most roofs are ready for dispatch in 3-4 weeks. Roofs with bespoke options can take between 4-7 weeks. Note that this does not cover the time that the roof will spend in transit.

Offloading your roof

We recommend that you use a forklift to offload a crated roof due to the size and weight or alternatively you can pay extra for a tail gate forklift delivery vehicle. Some couriers may allow you to remove the roof or roofs from the crate while it is on the vehicle however you must check with them beforehand as additional fees may be charged for waiting time. Please ensure you have the necessary assistance or equipment to offload. If offloading safely is not possible due to lack of equipment, people or time then the courier will leave and additional fees may be charged before they are prepared to redeliver. It is also your responsibility to remove and dispose of any packaging.

Paying for your roof

We require full payment of all costs including delivery charges when you place an order. It is important to note that your order will not start processing until payment has been received.

If transferring money from a different currency please allow for any exchange rate fees and bank charges to ensure that we receive the full amount in UK currency.

VAT European Union : Customers in Europe with a valid VAT certificate do not have to pay VAT however they may have to pay an import tax depending on your country rules.

VAT Rest of World : NO VAT is charged on exports however import taxes / duties may be applicable and are not included in our price.

Business users will need an EORI number to avoid additional taxes. VAT isexempt if all vat information is provided to us. This information is required by the ports to avoid hold ups.

Road Safety Testing (TUV)

Please do not fit a roof to your vehicle without first checking that your campervan conversion meets local driving agency standards. It is your responsibility to ensure that any vehicle conversions have the correct documentation and meets local safety standards. We do not give out specific advice because standards vary from country to country and can even change between different test centres.

TUV approval may be required within Europe. Approval has been given previously and can be given on any of our roof types based upon the manufacture technical information, roof drawings and roof fitting instructions that we provide however you should approach your local test centre directly to check.

The following information may need to be offered to your local vehicle testing centre. If additional information is required then you may need to contact us for advice.

We have made significant efforts to ensure that our products are of the highest standards and with this in mind we have tested our main selling elevating roofs through the rigerous STATUS (Specialisty Transport Advisory & Testing Utility Society) testing process.

Videos and copies of the test certificate / report are available for our main roof types on request.

If you need to contact us, our contact information is listed under Further Information at the bottom left hand side of this page.

Returns and Refunds

In most circumstances we accept returns of product within a 14 day "cooling off" period however you have to pay the cost of the return and any delivery fees are non refundable unless the product is deemed to have been faulted at the point of delivery.

Returns due to damage in transit

Roofs are carefully inspected before being sent out for delivery. It is important that you inspect your roof carefully when it arrives and that you report any damage to the driver so that the roof can be returned immediately. Please ensure that you make time available to do a visual inspection on delivery. If you do not inspect at point of delivery and you later report the roof as being damaged in transit we have to assume that the roof was damaged after it was delivered and you will be liable for any additional costs incured.

Returns and refunds due to cancellation

If you decide to cancel your order once the roof has been delivered then the cost of the return will be deducted from any refund. Refunds will only be made once the roof has been returned and inspected. There are no refunds for bespoke items/extras that have been manufactured.

Return and replacement due to sizing issues

Please ensure that you purchase the correct roof for your vehicle and that you carefully check the dimensions of the elevating roof against the vehicle you are fitting it to. You will have to cover the cost of collection and delivery if you order the wrong roof.

Refunds for bespoke roofs and accessories

We do not refund bespoke items/extras once they have been manufactured. Bespoke items are products that have been specifically manufactured for you and include tents in non standard colours and materials.

What counts as bespoke

• Rear elevator roofs are made to order and are therefore bespoke items
• Any tent that is not the Standard Grey Cotton Canvas Tent
• Any roof manufactured in black
• Side elevating and vertical elevating roofs excluding vertical elevating mini roofs

At our discretion partial refunds may be offered once deductions have been made to restandardise the roof for examples removing and replacing a bespoke tent with our standard tent.