We accept payments through PayPal, contact us to check the availability of other payment methods.

Our shipping policy applies Australia Wide. Some states have certain restrictions on our product types and we have applied these to the products to the best of our knowledge.

STATE SHIPPING LAWS ON BLASTERS

Please research and follow the advice of your states regulations on Gel Blasters before making a purchase. Unfortunately, we are not liable for any confiscated goods or damages in transport as a result of not heeding these laws.

SOUTH AUSTRALIA SHIPPING POLICY

Gel Blasters are regarded as a Category A paintball firearm as per this article. We are unable to ship Gel Blasters at this stage to South Australia. A system is being developed as per SAPOL's requirements that will allow us to sell blasters to South Australia regulations. Other products (Accessories, Clothing etc.) are available to ship to South Australia with no changes to the remaining policy. If you hold a license capable of holding a Category A paintball firearm, please contact us and arrangements for custom orders can be made.

INTERNATIONAL SHIPPING

We do not ship internationally at this stage. We apologize to our international customers and hope to deliver a solution to you soon.

STANDARD SHIPPING

Please allow 1-3 business days for handling time and processing of orders. During peak season and sales, we ask for some additional processing time as we catch up with our orders. We reserve the right to exceed these conditions under certain circumstances.

Standard Shipping Times from Brisbane to;

• Western Australia: 5-6 business Days
• South Australia: 5-6 Business Days
• New South Wales: 4 Business Days
• Brisbane: 2 Business Days
• Northern Territory: 5-6 Business Days

EXPRESS SHIPPING

For express post information, please see the shipping information available on Australia Post website.

TRACKING

Tracking information should be sent within 24-48 hours of the parcel being processed through our system. If you require more tracking information, please contact us with your order number and details and we will be happy to help.

CHANGES TO SHIPPING

Please ensure your shipping information including your delivery address is correct before checkout. We are unable to change delivery address once the order has been processed and sent via. Australia Post.

SHIPPING LIABILITY

Once an order has been dispatched, it is in the hands of Australia Post and we will not be held responsible for any items that go missing. If you require help with locating a missing order, please use Australia's Post missing item page here.

Returns and refunds will be carried out in accordance with Australian Consumer Law as determined by information from the ACCC

To be eligible for a return, your item must be in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Items returned due to a manufacturing fault will be either repaired, replaced or refunded at no extra cost at the discretion of the retailer.

Changes of mind returns are not accepted.

Any items returned to us claiming to be faulty but found to be in fully functional working order will incur a fee to cover return postage.

Any item found to be physically damaged by user neglect, either internally or externally, upgraded or modified, opened or attempted to be opened, used apart from the manufacturer specifications or intended use including the use of BB’s, metal or plastic or otherwise will void the item’s eligibility for return.