• Shipping form Sydney. Estimated Delivery within 3-10 Business Days.

For Items Ready to Ship, your order will be dispatched within 1-3 Business Days after payment is received.

For Personalised and Handmade Items please allows an extra 3-5 Business Days for processing time.

All orders are dispatched from Sydney via Australia Post or Courier. Delivery and transit time may vary depend on Australia Post/Courier and delays maybe experienced during Peak Periods e.g. Christmas Shopping Seasons, Easter and Public Holidays.

Standard delivery takes between 3 and 8 Business Days after dispatch, depending on your location.

Interstates and remote areas require longer delivery time (5 to 10 Business Days).

If you do not receive your order within 5 Business Days of suggested delivery time, please contact us.

Important! If the shipping is to a business address, please include your name and the business name.

Important! If you need your order urgently (less than 2 weeks), please contact us before purchase to make sure that it is possible for you to receive your order on time, or select Express Post when you purchase.

We do not post item on Weekend or Public Holidays.

If you have selected registered or express post, tracking numbers will be provided via eBay when your order is ready to dispatch.

We currently dispatch only to addresses within Australia.

The shipping fees we charge include postage and handling fees based on the weight and size of the package.

Some products may be dispatched in more than one shipment.

We regret that our warehouse is not accessible to public. As such, we do not offer a pick-up.

• Accept PayPal and all major credit cards via eBay managed payment system.

• 30-days buyer pays return postage.

If for any reason you are not satisfied with your purchase, please contact us within 30 days of receipt to arrange a Refund or a Replacement. Proof of photo or video of the item and/or the envelope packaging may be required to support your claim.

When returning an item, it must be in the original packaging and includes all of the original accessories or items that came with it. The item and package should be in its original condition.

For return that is not the result of a defected item or a mistake when we sent you the wrong item, will require the buyer to pay return cost and additional postage cost to resend a replacement, and if refund is requested, the applicable postage fee and a 10% re-stocking fee will be deducted from the refund.

This refund policy does not apply to items that have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken.

Occasionally things can go wrong with your order or delivery. Before leaving any feedback please contact us so that we can have the opportunity to resolve any issues you may experience.

• Contact us via the eBay messaging system

If you have any question regarding our products, please feel free to contact us anytime using eBay messaging service. With the exception on weekend or public holidays, we will reply within 24 hours.