Return & Refund Policy – Truck Parts

We stand behind the quality of our parts and service. Please read our return and refund terms carefully to ensure a smooth process.

✅ Returns Accepted

• Return Window: 30 days from delivery date
• Return Shipping: Buyer pays return shipping. If an eBay label is used, the cost will be deducted from the refund.
• Restocking Fee: 20% restocking and handling fee applies to eligible returns (see below).
• eBay Money Back Guarantee: Applies if the item is not as described in the listing.
• Return Method: Follow eBay’s return process through your account.

🔧 Restocking & Handling Fees

A 20% restocking fee applies to:

• Buyer remorse (e.g., “Ordered wrong part” or “Changed mind”)
• Unused, uninstalled items returned in original condition and packaging

This fee helps cover labor, inspection, repackaging, and inventory handling.

No restocking fee will be charged if:

• The item arrived damaged
• We shipped the wrong part
• The item is defective (unless it is an electrical part that was installed — see next section)
• 📦 Shipping
• We ship via USPS, FedEx or UPS within the USA.
• All international orders are shipped through eBay International Shipping (EIS).
  ⚠️ Import duties, taxes, and fees are the buyer’s responsibility.

⚡ Non-Returnable Items

• Electrical parts cannot be returned once installed
• Items marked “Final Sale” in the listing are not eligible for return
• Used, damaged, or altered items are not accepted

📦 Refunds

• Refunds are issued within 2 business days of receiving and inspecting the returned item
• Original shipping costs are non-refundable
• If an eBay return label was used, its cost will be deducted from the refund

💬 Feedback Terms

We are committed to your satisfaction!

Before leaving negative or neutral feedback, please give us the opportunity to make it right.
Contact us via eBay Messages and we’ll do our best to resolve the issue quickly and professionally.

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