About Us 

Welcome to PARTSITC, the premier destination under eBay's canopy for sustainably-sourced electronics since 2012. As a family-owned beacon in the realm of eco-conscious commerce, we've proudly placed over 100,000 refurbished treasures into the hands of global customers, championing the pillars of reuse, renewal, and responsible recycling. Our commitment transcends mere transactions; each piece in our curated collection undergoes an exhaustive refurbishment odyssey to ensure unparalleled quality and reliability. By aligning with us, you're not just acquiring a piece of technology?you're embracing a lifestyle that venerates the planet. Together, let's forge a legacy of environmental stewardship, one innovative gadget at a time. Join the movement towards a brighter, greener future with PARTSITC.

Payment Options:

At PARTSITC, we ensure your shopping experience is as seamless as possible by offering a variety of immediate payment options. You can easily make payments using PayPal, or opt for the convenience of credit and debit cards by adding and saving your card details on our platform. Please note, for the security and privacy of our customers, we do not accept card payments over the phone or in person.

To comply with eBay and PayPal regulations, it's important that we ship items to the PayPal delivery address you provide at the time of payment. As such, we urge you to double-check and confirm your delivery address when making a payment to ensure there are no delays in receiving your eco-friendly electronics.

Combined Invoice Policy:

To enhance your shopping experience and offer savings on delivery and packaging, we provide the option of a combined invoice for up to 5 items. To take advantage of this, all items must be on the same invoice and purchased within a 3-day window. This not only simplifies your transactions but also contributes to our mutual effort in reducing packaging waste.

Please be aware that if you accumulate 5 unpaid items or unpaid item cases, our system will automatically restrict you from bidding further. We encourage responsible bidding to ensure that every transaction is completed smoothly and you're delighted with your sustainable purchases.

Join us in our mission to make technology more sustainable, one purchase at a time.

• Enjoy Exclusive Shipping Savings at PARTSITC Store
  
  Unlock a 20% discount on shipping for each additional eligible item you purchase from the PARTSITC store! Our commitment to excellence extends beyond our products to ensure every aspect of your purchase experience is seamless and satisfactory.
  
  Trusted Delivery Partners
  
  We shoulder the responsibility for every step of your purchase journey, partnering exclusively with reputable and time-tested carriers. With over 10,000 shipments globally and a remarkable 99.9% on-time delivery rate, we're confident in our promise of satisfaction with your delivery experience.
  
  Dispatch Schedule
  
  We dispatch orders from Monday to Friday. Purchases made over the weekend are typically dispatched on Monday. While we strive to pack and dispatch your goods promptly, please allow up to 2 working days for dispatch during peak periods.
  
  Delivery Time Frames
  
  EU:
  
  Standard Delivery: 4 to 10 working days from outside the UK, with items under 2 Kg shipped via Lithuanian post (tracked, registered, and priority).
  Express Delivery with UPS: 1 to 2 working days. Express orders are prioritized and guaranteed to dispatch within 1 working day on a next-day service. Orders placed between 12 am and 9 am are dispatched the same day.
  
  Worldwide:
  
  Standard International Postage: 5 to 15 working days*.
  Express International Postage with UPS: Up to 6 working days.
  
  *Note: Deliveries to Canada & Australia may exceed 20 working days.
  
  Save More with Combined Shipping
  
  A combined invoice is available for up to 5 items, offering a delivery and packaging discount when all items are won and paid for within 3 days on the same invoice.
  
  Important Information for International Buyers:
  
  By placing an international order, you agree to the following terms: Import duties, taxes, and charges are not included in the item price or shipping costs and are the buyer's responsibility. We recommend checking with your country's customs office to determine any additional costs prior to bidding or buying. Should you refuse a package, resulting in its return to us as 'Unclaimed' or for another reason, you will bear all associated return/resend postage and packaging charges.

Your Satisfaction, Our Priority at PARTSITC

At PARTSITC, your confidence in our products and services is what drives us. We don't just promise quality; we prove it. Our reputation is built on the voices of thousands of satisfied customers, as evidenced by our remarkable 99.6% positive feedback rate. This isn't just a number?it's a testament to our unwavering commitment to maintaining the highest standards in everything we do.

Committed to Excellence, Dedicated to You

Understanding that perfection is a journey, we acknowledge there may be times when your experience doesn't perfectly align with your expectations. Should you ever find yourself less than thrilled with your purchase, we encourage you to reach out before leaving feedback. Our pledge to you is not just to resolve any issues that arise but to exceed your expectations in the process.

We're confident in our ability to find a satisfactory solution for any concern. Your happiness and trust in us are paramount. With PARTSITC, rest assured that you get exactly what you buy?quality, reliability, and a team dedicated to your satisfaction.

PARTSITC Return Policy: Your Assurance of Quality and Satisfaction

At PARTSITC, we strive to ensure every purchase meets your expectations and our high standards of quality. However, we understand that there may be occasions when you need to return an item. Our return policy is designed to be transparent and fair, ensuring a smooth process for our valued customers.

Initiating a Return

Before returning any item, please notify us first. This initial step helps us prepare for your item's return and ensures we can assist you efficiently throughout the process. Items must be returned via recorded post within 60 days of receipt, allowing us to track the return accurately and securely.

Return Instructions

To ensure your return is processed smoothly, please include your User ID or Item ID on the package. It's crucial that all returned items are sent from the address we originally shipped them to, with the sender's name matching the one provided at checkout. This consistency aids in customs clearance and prevents delays in processing your refund.

Condition of Returned Items

We can only accept returns if the items are in their original condition?unbroken, undamaged, and with all tags and labels intact. This policy helps maintain the high quality of our offerings and ensures fairness in our refund process.

Refunds

Upon the successful return and inspection of the item, we will refund the original cost of the item's price. Please note, postage costs are non-refundable unless the return is due to an error on our part. This approach ensures fairness and accountability on both sides.

Your Responsibility

The cost of returning the item is your responsibility. We emphasize the importance of sending your return via a tracked delivery service, as the item remains your responsibility until it reaches us. Unfortunately, we cannot issue refunds for items lost in transit or held at customs without trackable proof of delivery.

Refund Processing Time

In adherence to eBay rules, we are committed to refunding buyers within 3 working days of receiving the returned item. We guarantee a refund of your payment for the item once it has been returned to us and inspected to confirm it meets our return criteria.

At PARTSITC, we're dedicated to ensuring that your shopping experience is as rewarding and hassle-free as possible. Our return policy is just one aspect of our commitment to customer satisfaction and quality assurance.