Experience the power to breakthrough new limits with a unique flexible frame structure at 5' and 7 O' clock positions to absorb potential rebound energy, doubling the acceleration power of the racket in return. With the 'Thunderbolt Cloud' Technology and T1100G High Modulus carbon-fibre frame, the racket's overall stability is improved by suppressing turbulence and improving striking precision. The Energy Absorption Rebound Technology also enhances the racket's rebound speed and increases shuttlecock acceleration by 3.2% (Li-Ning lab data). This is a COMBAT Series racket featuring a heavier head and higher balance point which in turn allows for maximum power generation. This series is a perfect match for players who swear by their aggressive gameplay and want absolute power domination.
Stringing Service - Visit our 'Racquet Customisation - Restring a new pre-strung or unstrung racquet' listing on eBay https://www.ebay.com.au/itm/155738439679. Please review the description thoroughly.
Printing logo - Visit our 'Racquet Customisation - Add Yonex logo to the string' listing on eBay https://www.ebay.com.au/itm/166299239550. Please review the description thoroughly.
Installing Purchased Overgrips - We do not install overgrips on new racquets unless you agree that both the racquet and overgrips will be non-returnable and non-refundable. Please send a message to confirm if you would like to proceed.Calibre
Upgrade to Express Delivery - We offer both standard and express delivery options for most listings. For domestic orders, if you'd like to upgrade from standard to express delivery after placing your order but before the tracking number has been updated, you can purchase the upgrade listing on eBay https://www.ebay.com.au/itm/166179907239. Please review the description thoroughly.
Packaging - For products with both new and old packaging, we will ship them randomly, so you may receive either version. The product quality remains the same regardless of packaging.Calibre
Mixing Colors - For some products available in multiple colors at the same price, you can request a mix of colors. However, this is subject to stock availability and may result in additional handling time. Please inform us if you wish to proceed.Calibre
Racquet Cover - All racquets we sell are accompanied by their original cover from the authorized distributors, unless specifically indicated otherwise for certain sale items.Calibre
Pre-strung Racquet String and Tension - The pre-strung racquets are outfitted with unbranded strings at a standard tension of approximately 20 lbs during the manufacturing process. Any alterations to this tension require the strings to be cut and replaced, resulting in additional expenses.Calibre
Stringing Service - Our experienced Yonex stringers (with at least 3 years' experience) use high-quality Yonex electronic stringing machines. We strictly follow Yonex's instructions, including the 4-knot method, for consistent and reliable results. We typically begin stringing the racquet one hour after receiving the order or at 10 AM when the shop opens. Please be aware that once we commence stringing, this service becomes non-refundable.
Invoice - We provide tax invoices for domestic orders upon request. Please note that since the eBay fees charged to us are not taxable, the GST amount will be lower than expected. If you have any questions about the GST, please contact eBay customer service for further details.Calibre
Discounts/Offers/Price Match - Since eBay takes a significant portion of the profit, and we still have to cover postage and packaging costs, our margins are very low. Therefore, we are unable to offer additional discounts, accept offers, or match prices. For better deals, please look out for eBay's discount coupons or special events.Calibre
Cancel Order - In addition to the standard cancellation reasons accepted on eBay, such as buyer requested cancellations, product being out of stock, incorrect delivery address, or undeliverable address by AUSPOST, we reserve the right to cancel your order under certain circumstances. These include situations where ongoing communication exceeds the allowed handling time or if we detect any suspicious transactions. In such cases, a full refund will be issued.Calibre
Listing Updates - We have a rich history of selling on eBay for over 15 years (since 2008). As part of our ongoing efforts to enhance our listing formats, we are currently undergoing a reformatting process. Please note that due to these updates, the sold numbers on some listings may be reset.Calibre
Feedback - We value your experience with us and would greatly appreciate your feedback. If you were satisfied with your purchase and our service, we kindly ask for your positive feedback. Your support helps us continue to improve and serve you better. Thank you!Calibre
Product Information - All descriptions, specifications, and photos presented in our listings are directly sourced from the brand's official website or from the product packaging. In cases where no photo is available, such as with certain item variations, we rely on images captured from our own products. However, it's important to note that we do not assume responsibility for the accuracy of information provided by these official websites or packaging. (e.g. Some unstrung racquet photos on the Yonex website may appear strung, but they are provided solely as a reference for what the racquet should look like after stringing.) If you have any uncertainties, we encourage you to reach out to us for further clarification related to the listing before proceeding with your order.Calibre
Order Modification Procedures - After placing your order, you have the flexibility to adjust certain details until our daily cut-off time of 10 AM. For example, you can request a change in color. However, please be aware that accommodating such modifications may extend the dispatch time. We will notify you via eBay messages once any requested changes are approved. However, please note that changes to receiver details are not permitted; in such cases, you would need to cancel the order and place a new one.Calibre
Shipping and Handling Policies - 1. We employ various packaging methods including envelopes, courier bags, bubble bags, and boxes to ensure safe shipping. Fragile items receive additional protection; for instance, rackets are shipped in their covers, enveloped in bubble wrap, and supported by sturdy cardboard within customized racquet boxes. 2. Our standard handling time is one business day, with a cut-off time of 10 AM. Orders placed after this time will be dispatched the following business day, contingent upon our workload. Parcels are scheduled for pickup by the AUSPOST (or other designated delivery company) driver at 1 PM every business day or the subsequent day if missed or rescheduled. 3. Once a parcel leaves our facility, we relinquish control over its journey through the network. Unfortunately, we are unable to make alterations to parcels in transit. However, we can initiate inquiries on your behalf, though responses are not guaranteed.Calibre
Delivery Policies - We will provide you with the tracking number once the parcels leave our premises. All parcels that delivered via Australia Post require a receiver's signature. If you prefer to have the parcel left at home, please message us or leave a delivery note. Otherwise, if no one is home, the parcel will be sent to the nearest Post Office. It will remain there for 2 to 3 weeks before being returned to us. It's the buyer's responsibility to regularly check the tracking history and pick up parcels from the Post Office. If a parcel is returned to us, we will charge you for the original and return postage, as well as any other fees incurred. In the event of damage or loss of a received parcel (even if the tracking history shows delivery with a signature but you didn't receive it), please file a case on eBay. We will then follow up with the delivery company on your behalf. For international orders, please directly contact your local delivery company, such as USPS in the United States. On our end, we can only initiate an investigation with Australia Post, which will then communicate with the delivery partner in your country. Please allow at least 7 working days for an investigation result. Any compensation will be determined by the delivery company and the transit cover (insurance) as outlined below.
Insurance and Coverage - In the event of parcel damages or loss, we consistently opt for transit cover (insurance). For domestic shipments, the maximum coverage is $100. For international shipments, the maximum is $150, with the coverage amount depending on the order value.. Should you require additional coverage beyond these amounts, please notify us, as additional charges will apply. For more information, visit our 'Australia Post Transit Cover' listing on eBay https://www.ebay.com.au/itm/156172560884.Calibre
Return and Exchange Policy - 1. Please notify us within 24 hours of receiving your parcel. Ensure all products are kept in their original condition, including tags attached, unused, and in the original packaging, as we do not sell second-hand items. We retain photos of all products being dispatched, including shots from various angles and the parcel box, for up to 3 months. Then initiate a return on eBay, and please return the item promptly at your own expense. Alternatively, you can bring the product back to our shop. Please note, due to morning busyness, returns are processed after 2 PM. After receiving the products in their original condition, we will promptly process either a refund or fulfill your swap request. Then we can close the eBay return case. Please note, for swaps, a $10 repostage fee will be applied. However, we'll cover the postage difference, as most deliveries exceed $10 in cost. 2. For international returns, we can only accept them if you cover all costs, including our original postage, as well as any additional fees incurred. Please don't hesitate to contact us for further assistance.Calibre
Warranty Information - 1. All manufacturer defect warranties are covered by the authorized suppliers. For Yonex products, racquets come with a one-year warranty, and shoes have a three-month warranty. When stringing a Yonex racquet, please ensure to follow the Yonex stringing standards, as failure to do so may impact your warranty claim. To initiate a warranty claim, please send us a message or email with your order details, a description of the issues, and accompanying photos. For certain products such as racquets, please cut the string to release the tension while keeping the string attached. You may also be required to fill out a warranty claim form. 2. Upon receiving this information, we will forward it to the supplier for assessment. In many cases, you will need to send the product directly to the supplier. If this is necessary, we will cover the postage costs within Australia. However, international buyers are responsible for covering all international postage expenses. 3. Once we receive the assessment results from the supplier, we will provide you with updates. This process typically takes between two weeks to one month. If your claim is approved, we will send you a new replacement product or offer store credits. However, if the claim is rejected, no refunds will be issued. For further details or inquiries, please don't hesitate to contact us.