Beats by Dre Studio 3.0 Headband replacement repair service & parts (headband broken off hinge)
If your hinge has separated from headband as shown in the picture, then this repair will fix the problem.
IS THIS REPAIR WHAT YOU NEED?
If your headband is separated from the hinge, there are 3 possibilities causes:
1.) The screw that holds the headband to the hinge has fallen out or is loose. To check this, fold the headphones at the hinge and look at the hinge where it connects to the headband to see if there are 2 screws holding the headband to the hinge. See if the screw looks tight.
2.) The hole in the hinge that the screw goes through to hold the headband has become enlarged. If this is the case, the hole is now larger than the head of the screw. The screw can no longer hold the headband to the hinge because the head of the screw goes through the hole in the hinge. This would have been caused by either over-tightening the screws that hold the headband to the hinge or by pulling on the earphone with enough force to pull the screw head through the screw hole in the hinge.
3.) The small tab in the headband that the screw goes into has broken off the end of the headband. The screw would be still attached to the tab, but the tab is separated (broken off) from the headband. The screw-hole in the headband is in a VERY small tab at the end of the headband. This tiny tab takes all of the force of folding the earphones and extending/contracting the hinge when adjusting the earphone length. Quite simply, it is a VERY poor design from an engineering perspective. It doesn't take much to break this tiny tab. This scenario is what this repair listing is for. We will remove your headband and replace it with a brand new headband.
DID YOU USE GLUE TO TRY TO REPAIR THIS?
PLEASE NOTE!!! If you haven't already tried glue to fix your headphones, DON'T. I'll repeat: Do not try to glue it to repair it. It won't work. I've seen every type of glue tried and none of them work. It creates a problem because although it will not keep the screw-hole tab glued to the headband, it will glue the plastic headband screw-hole tab that has broken off to the metal of the hinge. We have to remove this small piece of plastic from inside the hinge in order to get a new headband to install. It is hard to remove this broken part from the hinge once it gets glued into the the hinge. If you have already used glue, we add a surcharge of $15 for removing the glue and the small screw-hole tab from the hinge. Please note that Apple adds a $100 surcharge if your screw-hole tab is glued in the hinge.
WHAT ARE WE GOING TO DO FOR YOU?
We will replace the outer, hard plastic headband (the part that says, "beats.") that the hinge screws into.
We will install a brand-new original, genuine Beats 3.0 Studio headband.
This service does not include replacement hinges or the inner headband (the rubbery part that touches your head).
This is for Beats by Dre Studio 3.0 Wired and Wireless Headphones only, NOT for Studio 1st/2nd Gen, Solo, Solo HD, Solo Drenched, Solo 2.0, etc.
GREAT VALUE:
Some places are selling the headbands alone (you repair) for $65 - $70.
We are providing the headband and the labor to replace it for the same price!!!
EXPERIENCED PERSONNEL:
All repairs are performed by a Bachelor-degreed Electrical Engineer.
QUALITY PARTS:
Yes, we use new parts, not used parts!
Please notice in our picture of the headband colors that your new headband will have, "beats," written on it, unlike some generic blank headbands on Ebay.
We will replace your headband with the same color as your broken headband unless you request otherwise. If you request, we can install a different color.
QUICK SERVICE:
We offer quick turnaround. Most headband are repaired and shipped out within 2 or 3 days. You can message us to see what our current turnaround time is before placing your order. Please state the color of headband that you need with your request.
SHIPPING INFORMATION FOR SENDING YOUR HEADPHONES TO US:
1.) Before sending you headphones back for repair, please send us two images that:
A.) Show the broken part of your headphones. This is for us to verify that it looks like we can make the repair. We recommend you do this before purchasing.
B.) Show the color of your headband and the color of the "beats" logo to make sure that we have your color.
2.) Once you place your order and send us the images, we will send you a message with shipping instructions the address to ship to.
3.) Please do not send any accessories. Please send only your headphones.
4.) Print your receipt from this purchase and put it in the box when you ship your headphones to us. We often get headphones of the same color in at the same time. This makes sure that we get YOUR headphones back to you instead of someone else's headphones.
5.) You are responsible for packing your headphones to avoid damage in transit. If your headphones are damaged in transit, you will be responsible for filing a claim with the shipper.
6.) You must use a delivery service that will offer a tracking number. You must provide the tracking number to us.
SHIPPING FROM US BACK TO YOU AFTER REPAIR:
Once the repair is finished, we will send your headphones back to you via US Postal Service with tracking number.
Your old, broken headband will be disposed of unless you request that we return it with your headphones.
GUARANTEE:
If there is some reason that we are unable to repair your headphones, such as a different repair is needed, they will be returned to you and you will not be charged for the repair service. You will only be charged for the shipping amount to ship the headphones back to you.
HANDLING TIME:
We have this listed as 15 days handling time. Please note this is only so that Ebay does not expect us to ship within a couple of days from the time of your order. 15 days would be the complete time from your door to us, repair time, and time for it to be shipped back to you. Our actual repair time is usually about 1 or 2 days.
Thank you for your interest. Please feel free to ask any questions that you might have. Images are very helpful if you want an assessment of whether it seems probable that we can repair your headphones.