Shipping
All our orders will be shipped within 24 hours of payment being cleared.
We dispatch from Monday to Friday excluding weekends and bank holidays.
We only use Royal Mail 1st class (Next Day) service and myHermes for parcels.
99% of our items go with free postage.
If you require special delivery or guaranteed please email us before your purchase.
We use Royal Mail standard service for all our International sales with a very reasonable price.
Return Policy
If you need to return an item please send it back with the ebay recommended period.
Return items must be unopened and unused.
Once we receive your item we will issue a refund.
Buyers will be required to pay for the return postage.
Five Stars Feedback
Your feedback is very important to us and we would greatly appreciate if you leave with 5 golden stars.
If by any chance your item is delayed or not received (maximum 5 working days after the payment),
Please don't be quick to leave Negative/Neutral feedback, email us straight away and give us the
opportunity to resolve the problem. We try our best and work hard to
make sure our customers have a pleasant and trouble free purchase experience.
About KoolkidzPlus
KoolkidzPlus is a UK based limited company
We are a family run Business
with 1000's of satisfied customers.