Being as one with nature, doesn't have to mean roughing it. We love camping, but we also like to add a touch of glamour to our canvas abode. We created our Ebay store to help you turn a regular camping trip into a luxurious glamping experience wherever you go. Happy Glamping from Nick and Jo the Bell Tent Boutique.

To place an order on our website you must be at least 18 years old.

All products on the website include VAT but may be subject to delivery costs.

Prices may change from time to time, however any changes in prices will not affect you if your order has already been accepted.

If you wish to pay by cheque this is possible however we will not dispatch your order until the cheque has cleared.

If for any reason the delivery charge is inaccurate we will contact you to discuss it before any extra charges are taken.

Import duty

If you place an order for delivery outside the UK, you might have to pay import tax or duties when it reaches its destination. You will be responsible for payment of any such duties or taxes. It is up to you to make sure you comply with the laws and regulations of the country you are dispatching the items too. We will not be liable for any breach by you of such laws.

If you have cancelled your order with us within the 14 day cooling off period, we will refund you in full within 30 days. You will be responsible for the return postage to us. If for any reason the item does not match the description listed on our website you are entitled to a full refund.

If you wish to return or exchange your purchase you must notify us within 14 days of receiving your product. Please note that we do not offer a free returns service.

Faulty Damaged Goods:

If goods are found to be faulty or damaged upon delivery or not of satisfactory quality, please contact us within 14 working days of receipt of the goods. We will, at our option, deliver replacement goods or refund the price paid.

If you have returned a faulty item and want a refund we will have to check the faulty item. Once we have established the fault you will be refunded for the item and for the return postage. The return postage refund is limited to £9.99 only, if you think it will cost you more than this to send it back to us, please contact us to organise collection.

If you cannot show us the fault prior to returning the item, you will be asked to initially pay the return postage to us. If a fault is found this will then be refunded to you, again only up to the value of £9.99

You will not be entitle to a refund if you accidentally damage the item, misuse it, cause a fault, try to repair it, or use it in a manner for which it was not intended.

If you require a refund or replacement it is up to you as the customer to prove you purchased the item from us. If the item was given to you as a gift, we would need to speak to the person who purchased the item from us.

Refunds will be made by the way of purchase, ie credit card, debit card, cash.

As a consumer, you have legal rights in relation to products that are faulty or not as described. Nothing in these terms affects these legal rights.

If you have any questions please don't hesitate to get in touch - our team are on hand Monday to Friday to help! You can call us on 01159 66 3535 or email, alternatively message on eBay and we'll get back to you ASAP