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Mitel 5224 IP Phone Features

Designed for the enterprise power-user, the new Mitel 5224 IP Phone provides robust features and functionality needed for today’s progressive enterprise professional. The 5224 IP Phone is dual mode, dual port with a multi-line display and provides users fast and easy access to the features and applications enabled by Mitel IP Communications Platforms (ICPs). The 5224 IP Phone is designed for users within the enterprise that require an expanded range of programmable features. It is an ideal phone for teleworkers and ACD agents or supervisors.

  • Support for SIP and MiNET Protocols
  • Handsfree operation (full duplex)
  • 24 programmable multi-function keys with dual-color LED indicators* (for speed dialing, line appearances, feature access)
  • Eight function keys: Hold, Superkey, Message, Speaker,Mute, Transfer / Conference, Redial, Cancel
  • Three context-sensitive softkeys for intuitive feature access
  • Two-line, 20-character white, backlit, graphics display, with auto-dimming
  • Superkey programming for easy access to telephone system features
  • Peripherals and modules support
  • Off hook voice announce
  • On hook dial
  • Dedicated headset jack
  • Speed calling
  • Call hold (Place / Retrieve)
  • Call transfer
  • Do Not Disturb
  • Call Forward
  • Conference call setup
  • Voice mail access – large message waiting lamp
  • Browser-based desktop configuration tool
  • Direct page / Group page
  • Last number redial
  • Automatic Call Distribution (ACD) agent and supervisor support
  • Customizable center panel
  • Hearing Aid Compatible handset
  • Wall mountable
  • Two-position, 35 degree tilting stand for better viewing angle
  • Multiple powering options (802.3 af compliant)
  • Power over Ethernet support for IP Programmable Key Modules (PKMs) and the Line Interface Modules
  • XML support for applications development

Mitel IP Programmable Key Modules
An optional Mitel IP Programmable Key Module (12- or 48-button) extends the capability of the Mitel 5224 IP Phone with additional buttons and LED indicators. These 12, 48 or 96 additional personal keys can be programmed as feature keys, speed call keys, direct station select keys, or line appearance keys.

Audio Conferencing
The 5224 IP Phone also provides support for the Mitel industry-leading Mitel 5310 IP Conference Unit. By directly plugging into the headset jack, users can enjoy high-quality, full display audio conferencing in offices and meeting rooms.

Teleworker enhancement and failover capability in the event of a network failure
Discrete optional Line Interface Module that integrates into the dual mode 5224 IP Phone provides a separate connection to an analog line. This patented module enhances the Mitel Teleworker Solution, and extends Mitel's resiliency strategy for IP communications from the core of the network to the desktop!

Buy with confidence.  Multi Million Dollar Inventory.

Pan American is one of the country's largest independent distributors of Telecommunications Equipment.  We offer complete inventories of both New and Refurbished products and back all equipment with our extensive One-Year Warranty and 90 Day Advance Replacement Service unless stated otherwise. In business for 25 years, we have a proven reputation of superior sales, support, and service that is unsurpassed in our industry.

Quality Guaranteed

Our guarantee to you is top quality product and superior service at the most competitive prices in the industry.  Below are some common questions and answers regarding our products and services.
 
What is 'New' product?
  • 'New' product is unused in original manufacturer's packaging complete with all original documentation and accessories
  • All new products are backed by our extensive One-Year Warranty and 90 Day Advance Replacement Service Unless otherwise noted.
What is 'Refurbished' product?
  • 'Refurbished' product is remanufactured to a virtually new condition.
  • Telephones are guaranteed to be like-new, completely tested with no cracked plastics, minimal to no discoloration, new line and handset cords, new designation strips, and replacement polyflex membranes.
  • Voice mail systems, carriers, circuit packs, line/stations modules, and processors are guaranteed to be like-new, completely tested and defaulted to factory specifications
  • All Refurbished products are backed by our extensive One-Year Warranty and 90 Day Advance Replacement Service Unless otherwise noted.
What is the '90 Day Advance Replacement Service'?
If there are any problems with your products in the first 90 days, we'll ship you a replacement item along with a prepaid call tag to ship the original product back.  The original product must be returned within 14 days to avoid being charged for the value of the replacement item. You must have a valid credit card on file to qualify for this service.
 
Can I return my product?
For your convenience, we offer returns on both new and like new products   All returns must be received within 14 days of the date of invoice.  A 20% restocking fee is charged on all product returns. Returned products must include all original packaging, documentation, and accessories.  Incomplete or defective returns will be refused. Items returned without a RA number will be refused. For any questions or to request a return authorization, please call
800-576-7780.  We will be happy to assist you.
Do you offer repair services?
We provide our own in-house repair with full time technicians.  We repair and remanufacture many different products.  Our certified technicians have over 20 years of experience and provide flat rate repairs.  One repair.  One charge.  If we can't fix it, then you don't pay.
 
When will I receive my order?
The vast majority of our orders are shipped the same day as placed.  If there is any significant delay in shipment, you will be contacted promptly by one of our friendly service representatives. For orders shipped via Ground, please use the Ground Services Shipping Map below to determine when your order will arrive.
 
Shipping Method Service Delivery Time
Ground UPS Ground in 1-6 days depending on delivery distance
3rd Day Air UPS Orange by 5:00 p.m. 3rd business day
2nd Day Air* UPS Blue by 4:30 p.m. second business day
Next Day Air Saver* UPS Red Saver by 3 p.m. next business day to most US addresses
Next Day Air* UPS Red by 10:30 a.m. next business day

 

 

What products carry manufacturer warranties?

All new Polycom, Plantronics and Bogen,  products carry extensive one year (or greater) manufacturer's warranties.  These product warranties are covered by their respective manufacturer and are not covered by Pan American.

 


Pan American Telecommunications, Inc

Northridge, CA 91324

Tel: 800-576-7780

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Please contact us directly for a shipping quote if you are outside of the Continental United States.