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Product Description
2.Our prices do NOT include any customs duty or tax.
3.Payment must be made within 7 days after you win the auction. Non-Paying bidders will be reported
4.Non-Paying bidders will be reported.
5.No other payment method will be acceptable.
6.Payment must be made within 7 days.
2. For large and bulky items, Parcel Locker or Post office related address are not accepted, residential address will be required.
3. We only use Australia Post, not accept Fastway and other courier services.
4. If buyer is unavailable at the time of delivery, Please kindly get in touch with the post office or pick up your parcel by yourself.
5. We deliver Australia wide. However, for large and bulky items although it is free shipping listed, surcharge may still apply for remote and rural areas. Please read the description before purchase.
Packaging:
1.All items are checked before dispatch and are carefully hand-packed by our in-house team.
2.We always taking great care packaging every item to ensure safe & perfect condition to you.
3.We will make every effort to prevent damage in transit.
2. If you are not satisfied with our items or service, please don't hesitate to contact us before you leave any Neutral/Negative feedbacks, we will always try our best for 100% customer satisfaction.
3. Communication is the best way to solve problem. leaving a negative feedback will not help us solve any problems.
All items sold by us are being described to the best of our abilities, as accurate as possible, and with utmost conscientiousness on our part.
However, to avoid any potential oversights, I respectfully request your assistance in helping us to make this a mutually satisfactory transaction by THOROUGHLY reviewing item description and photos, and asking all questions PRIOR TO BIDDING.
Customer Satisfactory
1.Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction.
2.We back our commitment with superb service, 100% full money back and a customer satisfaction guarantee.
3.I am here and ready to assist you with any questions or concerns you might have before or after the purchase.
4.My goal is to make sure you are a happy customer and pleasant shopping with us.
Contact us:
If you have any questions,Welcome to email/talk us. We will answer all questions and resolve any problems as quickly as possible. Business Hours: Sun-Fri 10:00-18:00 (HongKong Time GMT+8:00)Please email us through Ebay Messages box
Our working time:
Beijing: 9:30-18:00 from Monday 9:30 to Saturday 18:00
New York: 21:30 – 6:00 from Sunday 21:30 to Saturday 6:00
Note:
1.We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please allow 1 business days for us to response. If you do not receive any reply from us, please check your email ensuring your mailbox has not reached full size.
2.Due to some ISP SPAM filter settings, you may not be able to receive our replies; if you have problems receiving our emails, you may need to use a different email account to contact us.
3.Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. Please email us before leaving any negative feedback or open any dispute on PayPal.
4.We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately.
1. When you receive your purchase if you are not 100% satisfied, please let us know the Detailed Problem,We will give you a 100% satisfactory solution
2. If you received an incorrect, damaged, defective, or item not as described, contact us for a partial/full refund or replacement on our cost.
3. If you want to return the item,please contact us within 14 days after package received .Return products must also be in its original condition: including box, packaging and all other accessories. Returns that are a result of customer error will be subject to an actual shipping fee deduction from the refund.
4. Buyer should pay for the return shipping fee if All NON-Seller Mistake returns for refund . (E.g. you brought wrong size or wrong item).
5. Please make sure the item have NO man-made sabotage. If you broken it , please NOTE that the shipping and handling fee will not be refunded, Buyers are responsible for the postal cost of returning the items
Items returned must be in the same condition that they were received.
How to return
1. Please contact us for Return Merchant Authorization Number (RMA) and return address .
2. Shipping back the package . The RMA# must be clearly written on the return package ,Otherwise the package will be refused.
3. Mail us the return tracking number.
4. All returns will be inspected prior to a credit being issued.
We accept payment by PayPal only !
Payment should be completed within 7 days after buyer places the order,or else an unpaid case will be opened in order to cancel the transaction.
If you can not pay in time, please contact us.
eCHECK from PayPal will only be processed once the payment clears.
Shipping Time:
We ship to your eBay or Paypal address. Please make sure your eBay and Paypal address is correct before you pay. Items will be sent out in 3-5 days after the payment in working days (Monday-Friday) to international shipping. As international shipping is affected by many unsteady factors: customs, flights, weather, war, trade policy ,etc, some shipments do get delayed sometimes. We strive our best to provide you the most reliable way of shipping service. If you do not receive your item on time, please contact us immediately for further assistance.Thank you for your understanding.
International Taxes And Duty Fees:
Import duties, taxes and charges are not included in the item price or shipping charges.We will mark "Gifts" on custom form. The buyers are fully responsible for any international taxes & duty fees, which may be charged upon delivery.Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
Packaging:
1.All items are checked before dispatch and are carefully hand-packed by our in-house team.
2.We always taking great care packaging every item to ensure safe and perfect condition to you.
3.We will make every effort to prevent damage in transit.
Return Details:
1.If you are not 100% satisfied with the item, please let us know the detailed problem.We will help you resolve the problem as soon as possible.
2. If you received an incorrect, damaged, defective, or item not as described, please contact us.We will give you a best solution.
3. If you want to return the item,please contact us within 14 days after package received .Return products must also be in its original condition: including box, packaging and all other accessories. Returns that are a result of customer error will be subject to an actual shipping fee deduction from the refund.
4. Buyer should pay for the return shipping fee if All Non-Seller Mistake returns for refund (E.g. you brought wrong size or wrong item).
5. Please make sure the item have NO man-made sabotage. If you broken it , please NOTE that the shipping and handling fee will not be refunded, Buyers are responsible for the postal cost of returning the items
Items returned must be in the same condition that they were received.
Our working time:
Beijing: 9:30-18:00 from Monday 9:30 to Saturday 18:00
New York: 21:30 – 6:00 from Sunday 21:30 to Saturday 6:00
Note:
1. We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please allow 1 business days for us to response. If you do not receive any reply from us, please check your email ensuring your mailbox has not reached full size.
2. Due to some ISP SPAM filter settings, you may not be able to receive our replies; if you have problems receiving our emails, you may need to use a different email account to contact us.
3. Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. Please email us before leaving any negative feedback or open any dispute on PayPal.
4. We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately.
1. If you are satisfied with the purchase and our total service, your comment is very important in our business success. Please take a minute to leave us a positive feedback with an overall Detailed Selling Rating (DSR) of 5.
2. Our eBay account setup auto feedback, so eBay system gives you automatically Positive feedback back after your buying.
3. If you plan to give us a neutral/negative feedback Or open ebay/paypal case, please write to us immediately so that we can do our best to resolve your problem.
4. Communication is the best way to solve problem.Thank you for your understanding.
We accept payment by PayPal only !
Payment should be completed within 7 days after buyer places the order,or else an unpaid case will be opened in order to cancel the transaction.
If you can not pay in time, please contact us.
eCHECK from PayPal will only be processed once the payment clears.
Shipping Time:
We ship to your eBay or Paypal address. Please make sure your eBay and Paypal address is correct before you pay. Items will be sent out in 3-5 days after the payment in working days (Monday-Friday) to international shipping. As international shipping is affected by many unsteady factors: customs, flights, weather, war, trade policy ,etc, some shipments do get delayed sometimes. We strive our best to provide you the most reliable way of shipping service. If you do not receive your item on time, please contact us immediately for further assistance.Thank you for your understanding.
International Taxes And Duty Fees:
Import duties, taxes and charges are not included in the item price or shipping charges.We will mark "Gifts" on custom form. The buyers are fully responsible for any international taxes & duty fees, which may be charged upon delivery.Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
Packaging:
1.All items are checked before dispatch and are carefully hand-packed by our in-house team.
2.We always taking great care packaging every item to ensure safe and perfect condition to you.
3.We will make every effort to prevent damage in transit.
Return Details:
1.If you are not 100% satisfied with the item, please let us know the detailed problem.We will help you resolve the problem as soon as possible.
2. If you received an incorrect, damaged, defective, or item not as described, please contact us.We will give you a best solution.
3. If you want to return the item,please contact us within 14 days after package received .Return products must also be in its original condition: including box, packaging and all other accessories. Returns that are a result of customer error will be subject to an actual shipping fee deduction from the refund.
4. Buyer should pay for the return shipping fee if All Non-Seller Mistake returns for refund (E.g. you brought wrong size or wrong item).
5. Please make sure the item have NO man-made sabotage. If you broken it , please NOTE that the shipping and handling fee will not be refunded, Buyers are responsible for the postal cost of returning the items
Items returned must be in the same condition that they were received.
Our working time:
Beijing: 9:30-18:00 from Monday 9:30 to Saturday 18:00
New York: 21:30 – 6:00 from Sunday 21:30 to Saturday 6:00
Note:
1. We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please allow 1 business days for us to response. If you do not receive any reply from us, please check your email ensuring your mailbox has not reached full size.
2. Due to some ISP SPAM filter settings, you may not be able to receive our replies; if you have problems receiving our emails, you may need to use a different email account to contact us.
3. Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. Please email us before leaving any negative feedback or open any dispute on PayPal.
4. We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately.
1. If you are satisfied with the purchase and our total service, your comment is very important in our business success. Please take a minute to leave us a positive feedback with an overall Detailed Selling Rating (DSR) of 5.
2. Our eBay account setup auto feedback, so eBay system gives you automatically Positive feedback back after your buying.
3. If you plan to give us a neutral/negative feedback Or open ebay/paypal case, please write to us immediately so that we can do our best to resolve your problem.
4. Communication is the best way to solve problem.Thank you for your understanding.
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