Get Yours Repaired (Part Exchange Service): means the customer will send us their part to be refurbished, sometimes we may send you another part like it or refurbish their own part.

TERMS AND CONDITIONS

All our reconditioned Parts are subject to a standard components replacement and full component and on appliance fully tests. 

· Refurbished.

                                   ·    Tested.

·  Please Note ALL our parts are SECURITY MARKED.

·  We keep records of the serial numbers before dispatching.

RETURNS POLICY

If you are not happy with your purchase please return the item in its original packaging within 30 days of delivery. The entire amount paid will be refunded via Paypal. Any and all costs for postage returns will not be refunded. Any damage caused to the manufacturer's packaging will result in rejection of the return, this includes the manufacturer's seal being broken. Note:  When you return faulty parts costumer pays return postage. Please ensure whilst buying, that the part you are buying is the correct one required, as we charge a 20% restocking fee.

If your item is faulty or you have received the incorrect product please contact us immediately using the eBay messaging system

Please note that if the part you send us is cracked, water damaged or burnt it cannot be refurbished. If it is Advanced part replacement we will not refund the fee paid.

For local pick up and inquiries:

NEWCASTLE HEATING AND PLUMBING LTD

WINGROVE HOUSE

PONTELAND ROAD

NEWCASTLE UPON TYNE

NE5 3AJ

0191 933 8762