Plantronics APV-63 EHS Cable - 38734-11 / HP 85R01AA, Electronic Hook Switch for Avaya Phones, Savi & CS500 - Like New
Plantronics APV-63 EHS Cable 38734-11 for Avaya Phones

The Plantronics/Poly APV-63 (Poly PN 38734-11, current HP PN 85R01AA) is an Electronic Hook Switch (EHS) cable that lets a compatible Poly wireless headset remotely answer and end calls on a supported Avaya desk phone, with ring alerts routed to the headset on supported configurations. It connects the headset base directly to the phone, eliminating the need for the HL10 handset lifter. Designed for Savi 700/8200, Savi Office, CS500/CS500 XD, Voyager Legend CS, and MDA200/MDA220 systems paired with supported Avaya 1400, 1600, 9400, 9500, 9600, and J100 series phones. EHS support varies by exact phone model and firmware — confirm your phone is on the compatible list before purchase.

Plantronics APV-63 - Key Features & Benefits

  • Remote Call Control: Answer and end calls from your wireless headset without reaching for the phone; ring alerts route to the headset on supported configurations.
  • No Handset Lifter Required: Communicates electronically with the desk phone, replacing the older HL10 mechanical lifter for a cleaner, more reliable setup.
  • Broad Avaya Compatibility: Supports many Avaya 1400, 1600, 9400, 9500, 9600, and J100 series models, plus 2410, 5410, 4630, 6416D+M, and 6424D+M.
  • Works With Poly Wireless Headsets: Pairs with Savi 700/8200, Savi Office, CS500/CS500 XD, Voyager Legend CS, and MDA200/MDA220 systems.
  • Online Indicator Ready: Compatible with the Poly Online Indicator (OLI) accessory (sold separately) for at-a-glance busy/availability status.

Plantronics APV-63 - Technical Specifications

  • Brand: Plantronics / Poly
  • Poly Part Number: 38734-11 • Current HP Part Number: 85R01AA
  • Model: APV-63 (replaces APV-62)
  • Type: Electronic Hook Switch (EHS) Cable
  • Compatible Phone Brand: Avaya
  • Compatible Avaya Phones: 1408, 1416, 2410, 5410, 6416D+M, 6424D+M, 9404, 9408, 9504, 9508, 1608, 1616, 4630, 9608, 9611G, 9620, 9620L, 9621G, 9630, 9640, 9641G, 9650, 9670G, J139, J159, J169, J179 (confirm exact model and firmware)
  • Compatible Headsets: Savi 700/8200 Series, Savi Office Series, CS500/CS500 XD Series, Voyager Legend CS, MDA200/MDA220
  • Online Indicator (OLI): Compatible (sold separately)
  • UPC: 017229137387
  • Condition: Like New

Plantronics APV-63 - Frequently Asked Questions (FAQ)

  • Which Avaya phones does the APV-63 work with?
    It supports many Avaya 1400, 1600, 9400, 9500, 9600, and J100 series models, plus the 2410, 5410, 4630, 6416D+M, and 6424D+M. Some legacy models have firmware minimums — the 2410 and 5410 require firmware 4.0 or greater and the 4630 requires 1.8 or greater. Because EHS support varies by exact model and firmware, confirm your phone before buying.
  • What is the difference between the APV-63 and the APV-66?
    Both are Avaya EHS cables but cover different phone lists. The APV-63 (38734-11 / 85R01AA) fits the models above; the APV-66 (38633-11) covers a different Avaya set, including the 2420 and the 4600/5600-series "SW" models. Match the cable to your exact phone model.
  • Which wireless headsets does it support, and do I still need an HL10 lifter?
    It works with Poly Savi 700/8200, Savi Office, CS500/CS500 XD, Voyager Legend CS, and MDA200/MDA220 systems. Because it controls the phone electronically, it replaces the HL10 handset lifter — no lifter needed.
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