Please get in touch if you have any questions. Please read the FAQs first.

All the items are described to the best of my ability and of my opinion. The item in the picture will be the item you will receive. I do not use stock pictures. I sometimes use stock pictures for figures but this mainly of the figure out of the box for better viewing.

 

FAQs

Are your items genuine?

Yes, all the items come straight from Japan/USA or the UK. Each listing will also state if the item is genuine.

Do you accept best offers for items?

Yes, if the best offer option is available on the listing. You can send me offers in a message or on the listing. Please do not send me messages like “What's the best price you can do for this?”. If your offer is not countered and is just declined this means you are not near the price, I want to sell the item at.

Do you ship internationally?

Yes, I ship worldwide. Combine postage is available for international buyers. Please contact me for a combined postage invoice. If you want to purchase multiple items and want a postage quote, please ask me.

Will overseas buyers have to pay import charges?

You will need to check with your country for import taxes and duties charges.

Do you accept returns?

No, I do not accept returns for items. This is mainly because people do not return the item with much protection, or it gets damaged, or they swap the item with a similar one they already own but with a poorer condition.

Can I cancel an order?

No, as payments are not instant and take time to process.

My item is lost, what do I do?

If it has been more than 2 weeks for UK post or 3 weeks for international post from the postal date, please contact me and I start a lost package claim. I ask that you contact me after this time because this is Royal Mails guide for postage claims.

My item arrived damaged, what do I do?

Please send me photos of the damage item, the outer box and packing material so that a claim can be submitted, the item must be returned before a refund is given, no part refunds will be given.

How long do you take to dispatch items?

Items will be dispatched within 3 working days.

What postal services do you use within the UK?

I only ship only using Royal Mail and Parcel Force. Any item over the value £10 will be sent Royal Mail 48.

What postal services do you use for overseas orders?

I use Royal Mail economy as it is the same as sea mail, if Royal Mail economy is not available then you item will be shipped via Royal Mail standard which is via Air. Any items over £10 will be sent tracked.

Feedback 

If you have a problem with your item, please can you contact me first so I can try and help you before you leave feedback. You will not receive feedback from me for an item until I receive it from you first, so I know you are happy with your item and have no problems.