Double-check all spelling. Once personalised items have been made, there are no refunds, returns, or exchanges, and orders can be processed immediately.
PROCESSING TIMES
Orders are usually processed in our small studio within 1-3 working days; during busy times, there may be a small delay.
DELIVERY
We post all orders with Royal Mail 2nd Class. Once dispatched, we have no control over delivery times. However, orders usually arrive within 2-4 working days. If your order does not arrive within 10 days after dispatch, please get in touch so we can dispatch a replacement.
RETURNS
Personalised items cannot be returned or canceled once manufacturing has started. In the rare unfortunate event that an item is damaged, we will of course replace them in a timely manner.
QUESTIONS?
Don't hesitate to reach out via eBAY Messages if you have questions or would like to discuss an item before placing your order!