📄 Purchase and Service Policy for Custom Apparel

About Your Order

Your shirt is printed on a Gildan 5000 garment and created only after your purchase is confirmed. Each order goes through a final check before it leaves our facility.

Production Schedule

Orders enter production immediately after payment confirmation and are completed within 5 business days.
Weekends and federal holidays are not counted in production time.

Shipping Information

After dispatch, most U.S. deliveries arrive within 5 to 7 business days.
Tracking details will be added to your eBay order once the shipment is processed by the carrier.

Transit times are estimates and may vary based on location and seasonal shipping volume.

Order Changes and Claims

Since all items are custom printed, cancellations or returns cannot be accepted for size preference changes or personal buying decisions. Slight color variation between screen displays and the final product may also occur.

If there is a problem with your order such as damage, printing error, or incorrect item received, please notify us within 7 days of delivery and provide photos for verification. Once reviewed, we will issue a replacement or refund as appropriate.

Care and Maintenance

Turn garment inside out before washing
Use cold water and mild detergent
Dry using low heat or hang to dry
Avoid ironing over printed graphics

Proper care helps preserve print quality over time.

Communication

We are committed to prompt and professional support.
Please contact us through eBay Messages with any questions or concerns. Responses are generally provided within one business day.