Product Specifications:
Model: Microsoft Surface Laptop Go (1st Generation) – 12.4-inch, Core i5, 16GB RAM, 256GB SSD (Model 1943)
Processor: Intel Core i5-1035G1 (10th Gen Ice Lake, 1.0 GHz base, up to 3.6 GHz Turbo Boost, 4 cores / 8 threads, 6 MB cache)
Graphics Card: Intel UHD Graphics (integrated)
Memory: 16 GB LPDDR4X RAM
Storage: 256 GB removable SSD
Display: 12.4-inch PixelSense touchscreen, 1536 × 1024 resolution at 148 ppi, 3:2 aspect ratio, 10-point multi-touch, 400 nits brightness
Connectivity: Wi-Fi 6 (802.11ax), Bluetooth 5.0, 1× USB-C (USB 3.1 Gen 1), 1× USB-A, 3.5mm headphone jack, Surface Connect port
Camera: 720p HD front-facing camera with Windows Hello IR face authentication
Audio: Omnisonic speakers with Dolby Audio, dual far-field studio microphones
OS: Windows 11 Home or Pro 64-bit
| Processor | Intel Core i5 10th Gen. |
|---|---|
| Screen Size | 12.4 in |
| Graphics Processing Type | Integrated/On-Board Graphics |
| Color | Platinum |
| RAM Size | 16 GB |
| MPN | Model 1943 |
| SSD Capacity | 256GB |
| GPU | Integrated Intel UHD Graphics |
| Processor Speed | 1.0Ghz |
| Brand | Microsoft |
| Series | Surface Laptop Go |
| Type | Notebook/Laptop |
| Release Year | 2020 |
| Maximum Resolution | 1536 × 1024 |
| Model | Microsoft Surface Laptop Go (1st Generation) |
| Connectivity | USB-C, USB-A, 3.5mm Jack |
| Operating System | Windows 11 |
| Storage Type | SSD (Solid State Drive) |
Immediate payment is required for all purchases on our eBay store. Payment must be made through eBay's payment system and completed at the time of purchase. Please ensure that you finalize the payment promptly to avoid any delays in shipping your order.
If you are a buyer located in New Jersey, please note that you will be required to pay a state sales tax of 6.625% on your purchase.
For any international buyers, please be aware that custom fees or any other import taxes are not included in the purchase price. The buyer will be solely responsible for paying all applicable custom fees and import taxes that may be incurred during the shipping process. We suggest that you check with your local customs office or relevant authorities for more information before placing your order.
If payment is not received within the specified time, eBay will automatically open a non-payment case.
We provide free shipping on all orders! Please note that we only ship to addresses located within the contiguous 48 states and do not ship to PO boxes or A.P.O. addresses.
For security reasons, we can only ship items to the shipping address that you specify during the checkout process. Please make sure that your shipping address is correct before submitting your payment, as we are unable to make any changes to the shipping address once payment has been processed.
We use FedEx Home, FedEx Ground, or USPS as our default shipping methods. If you prefer a different carrier or shipping method, please make all necessary arrangements and contact us to coordinate the shipment.
We typically ship items the next business day after receiving payment. You will be provided with a tracking number as soon as the item is shipped. We may ship this in a plain white or brown box to save on shipping cost. We require signature confirmation for all items with a value exceeding $150.
For international orders, we utilize the eBay Global Shipping Program, where available. Please note that any customs fees, import duties, or other applicable laws are the responsibility of the buyer. We declare the actual value of items on customs declarations to comply with international shipping regulations.
We strive for customer satisfaction above all else. If you encounter any problems or issues, please allow us the opportunity to resolve them before leaving feedback.
We provide a hassle-free return policy that allows for free returns within 30 days of receiving your order. To initiate a return, kindly reach out to us, and we will provide you with a complimentary return shipping label.
Please report any damaged or defective merchandise within 3 days of receipt. All returned items must be received in the same condition as they were shipped. We will verify the item's serial number with our records before proceeding to issue a full refund or providing a replacement.
For all Apple products, please ensure that they are restored to their original factory settings before initiating a return. Please note that refunds cannot be processed if iCloud Lock is not removed.
Please use your eBay order number as the RMA number when requesting a return. Returns without an RMA number will not be accepted.
For any brand new sealed items, if the item is returned with the seal intact, we will not charge any restocking fee, if the seal has been cut, a 20% restocking fee will be applied.
Please ensure that any items being returned are packaged securely, insured, and shipped with a tracking number. We thoroughly inspect all returns upon receipt before proceeding with any refunds, credits, or exchanges.
Please don't hesitate to reach out to us with any questions or concerns you may have regarding your purchase.
To assist us in addressing your inquiry promptly, please include your order number and a detailed description of the reason for your request. If you have any product-related questions or require information on shipping, please feel free to contact us as well.
We strive to ensure 100% customer satisfaction. Our customer service hours are Monday through Friday, 9 AM to 6 PM EST.Please note that we do not respond to emails over the weekend, and all inquiries will be answered in the order they are received.
