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💳 MAIBO LIMITED — PAYMENT POLICY
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We accept all major payment methods via eBay checkout:
✦ PayPal — secure and instant
✦ Visa / MasterCard / American Express
✦ eBay Gift Cards & Vouchers
⚠ Some listings may require immediate payment.
This will be clearly stated in the listing details.
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🚚 MAIBO LIMITED — SHIPPING POLICY
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✦ Dispatched within 1 business day — Monday to Friday.
✦ Fully tracked shipping on every order.
✦ We use Royal Mail and trusted couriers — best carrier selected per item.
📦 Delivery Times:
✦ UK Standard — typically 2–5 working days
✦ HK Warehouse orders — typically 5–8 working days (stated in listing)
🏠 Missed Delivery?
If you are not available at the time of delivery, the carrier will leave a card with instructions to rearrange delivery or collect from your local depot.
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Maibo Limited · Co. No. 13921510 · VAT GB 439 164 480
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📦 MAIBO LIMITED — RETURNS POLICY
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All returns are via post only.
We aim to make every return quick, easy and hassle-free.
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🔄 CHANGED YOUR MIND?
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✦ 30-day returns accepted — no problem.
✦ Open a Return Request via My eBay.
✦ Item must be unused, unopened, seals intact, in original condition.
✦ Return shipping costs are the buyer's responsibility.
⚠ Hygiene exemptions: earphones and screen protectors cannot be returned under change of mind if opened.
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🚚 DAMAGED IN TRANSIT?
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✦ Check your item immediately upon receipt.
✦ Report any damage within 2 days via My eBay.
✦ Damage reported after this period cannot be considered transit damage.
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🔧 FAULTY ITEM?
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Fault within 30 days of delivery:
✦ We offer repair, replacement or full refund — your choice.
✦ Contact us via My eBay with fault details.
✦ If fault is confirmed, we provide a prepaid return label or arrange collection at our cost.
✦ Refund or replacement processed once item is received and assessed.
✦ Please photograph the item before returning — for your protection.
⚠ No refund if fault is due to misuse, accidental damage or normal wear and tear.
⚠ Collections and prepaid returns can take up to 14 days to reach us.
⚠ Refunds may take 3–5 days to appear in your account.
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🏭 MANUFACTURER WARRANTY?
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✦ Contact the manufacturer directly using the warranty information provided with your product.
✦ Need help locating manufacturer details? Message us via My eBay — we'll assist.
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📌 IMPORTANT — BEFORE YOU RETURN
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✦ Always open a Return Request via My eBay FIRST.
✦ Do not return items without our confirmation.
✦ Do not request postage refunds before authorisation.
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Maibo Limited · Co. No. 13921510 · VAT GB 439 164 480
Thank you for shopping with Maibo® — we're here if you need us.
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📦 ABOUT MAIBO® — WHO WE ARE
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We are Maibo Limited — a UK-registered business with over 18 years of hands-on experience in consumer electronics and mobile accessories. What started as a passion for sourcing quality tech at the right price has grown into a trusted operation spanning the UK, Hong Kong, and Shenzhen — serving thousands of happy customers across the country.
We are not a marketplace reseller picking items from a catalogue. We go direct. Our team maintains long-standing factory relationships in Shenzhen — the global heartland of consumer electronics — which means we can offer genuine, brand-new products at prices that make sense, without cutting corners on authenticity.
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📊 MAIBO BY THE NUMBERS
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✦ 38,000+ items sold on eBay
✦ 98.6% positive feedback — consistently maintained
✦ 18+ years active in consumer electronics
✦ Operations across UK, Hong Kong & Shenzhen
✦ Thousands of repeat customers and trade buyers
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✅ OUR PROMISE TO YOU
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✅ 100% Genuine & Brand New
Every single product we sell is original. No fakes, no refurbished units passed off as new, no grey-market stock. If it says genuine — it is genuine. We stake our 18-year reputation on it.
🚚 Fast, Fully Tracked Delivery
We dispatch within 1 business day. Every order ships with full tracking — you will always know where your parcel is. UK warehouse orders typically arrive within 2–5 working days.
💬 Real Human Support
We are a real business with real people behind it. Message us via My eBay and we will respond within 24 hours — always. No bots, no automated replies that don't answer your question.
🧾 VAT Invoicing Available
We are fully VAT registered. If you need a VAT invoice for business purposes, just ask — we issue them promptly. VAT No. GB 439 164 480.
📦 Wholesale & Bulk Orders Welcome
Whether you need 5 units or 500, we can accommodate. Trade buyers, resellers and dropshippers are welcome — contact us via My eBay for wholesale pricing and bulk availability.
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🌍 WHERE WE OPERATE
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🇬🇧 UK Warehouse — Luton, England
Our primary fulfilment hub for all UK eBay orders. Fast domestic dispatch, tracked Royal Mail and courier services.
🇭🇰 Hong Kong Warehouse
For selected products and bulk orders, we also dispatch from our Hong Kong operation — the same company, same standards, clearly stated in each listing.
🏭 Shenzhen Supply Chain
Direct factory access means we can source products others simply cannot find — and at prices that reflect the supply chain reality, not three middlemen stacked on top of each other.
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🤝 WHO WE WORK WITH
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🛍️ Individual Buyers
You deserve genuine products at a fair price — full stop. Whether it's a pair of earphones, a charging cable or a memory card, we treat every order with the same care.
📦 Dropshippers & Resellers
We actively support the UK dropshipping community. Wholesale pricing, consistent stock availability, VAT invoices, and a seller with 18 years of reliability behind them. Message us for trade terms.
🏢 Business & Corporate Buyers
Volume orders, official invoicing, and dedicated account support. From SMEs to larger organisations — we handle bulk procurement with the professionalism it deserves.
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🏷️ BRANDS WE CARRY
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✦ Apple · Beats by Dr. Dre · Bose · Samsung
✦ Sennheiser · Philips · Sony · JBL
✦ SanDisk · Lexar · Kingston
✦ Xiaomi · OPPO · Google
✦ And many more — browse our store for the full range.
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💬 A NOTE FROM US
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We have been doing this since 2006. We have seen the market change, seen countless sellers come and go, and we are still here — because we do things properly. Every item we list is something we stand behind. Every review in our feedback score represents a real customer who received exactly what they ordered.
When you buy from Maibo®, you are not taking a chance. You are buying from one of the most established independent electronics sellers on eBay UK — with the track record to prove it.
Thank you for visiting our store. We hope to earn your trust — and your repeat business.
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Maibo Limited · Company No. 13921510 · VAT No. GB 439 164 480
Registered in England & Wales · Trading since 2006
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