SHIPPING
All of our products are shipped fully insured against total loss or physical damage. In the unlikely event, your purchase arrives with visible physical damage, please refuse delivery of the item and notify us immediately. If there is concealed damage, please contact us within 48 hours so we can file a claim with the carrier. By purchasing this item from us, you are agreeing to cooperate with our requests, and our carrier's requests for information regarding the damaged item, and to have the item available for pick up or onsite inspection. Once the damaged item is either picked up by the carrier, or received back in our warehouse, we will provide a replacement, or a full refund if a replacement is not available
FEEDBACK POLICY
Our feedback system is automated. Once positive feedback is left for us, it is automatically left for the buyer. If for any reason you are unhappy with any aspect of your purchase, please contact our customer service department and we will respond within one business day. Our goal is to be a 5 star seller and we strive to meet that goal.
RETURNS
Returns are accepted within 30 days of receipt of the product for any reason. Please request a return authorization through eBay messaging before shipping your item back. Items shipped back without a return authorization (RMA) will be refused or returned at your expense. For NEW, NEW (OTHER), or MANUFACTURER REFURBISHED items, which include a manufacturer?s warranty you must contact the manufacturer for warranty service, technical support, and repairs. Item must be in the original unused condition (if applicable). Any NEW, or MANUFACTURER REFURBISHED items that are sold factory sealed must be returned in the original unopened packaging. All non-defective returns are subject to a 20% restocking fee. Initial and return shipping charges for all non-defective returns are not refundable. This also applies to items listed with "FREE SHIPPING". The published shipping rates will be deducted from the total refund. The buyer is fully responsible for the return of the item in good condition. We are not responsible for any damage of the item while in transit back to us.