Most of the items come with a 60-day warranty covering manufacturing defect. High value products would get a longer warranty, some of them up to 2 year or 5 years or lifetime warranty
Most of our items are shipped from Sydney warehouse, very few items are shipped from Melbourne warehouse, logistics speed depends on the transportation situation of each logistics company, it takes you about 2-6 working days to receive your item.
Note:
1.Some address is far from our Melbourne or Sydney warehouse so it may need a little more time and may need to pay extra remote shipping fee, we really appreciated you can understand.
2.If you want to receive the goods faster, you can choose other logistics methods or consult us.
Please don't worry, if the parcel lost, we will resend or refund.
1.Please contact us first,we really appreciated if you can give us photo or video to show the problem,and it will solve both of us time.Our 60-days Satisfaction Guarantee assures our customers that you will receive all orders promptly and exactly as described,it allows customers to return new and unused products in their originial condition for any reason within 60 days from the date of purchase.
2.Please note that all return must be pre-approved by our co-worker,and it have a return merchandise anthorization(RMA)number.Unauthorzed return will not be accepted.
3.If the product you purchase does not fit your vehicle, please send us your vehicle VIN number, year, make, model and engine size along with a photo of product in your vehicle so we may check to see if we have offer the item.
4.We will not resend product or offer refund before we get the returned order from customers.
1.We leave positive feedback immediately after payment is received.
2.We really appreicated a postive feedback as much as you do,if you have any issue with the purchase,Please contact us first. YOUR SATISFACTION IS OUR FIRST.
3.PRIORITY! Any question,we really appreciated you can contact us first before leave any feedback.any unsatisfactory we will help you solve it until you are happy with this transction.
High Quality.