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  • About Us

    Welcome to KG Group eBay store.

    KG Group brings you the latest and greatest products, at competitive prices. We specialise in mobile accessories, from Lifeproof to Otterbox - with a wide array of accessories to suit your needs. We carry a large range of household appliances - stocking Dimplex, Philips Saeco, Morphy Richards, Vidal Sassoon, Heller and more.  We offer a range of small kitchen appliances, personal grooming, heating and cooling, etc. Our home entertainment ranges from the latest in sounds bars to Blu Ray players - stocking predominantly Philips, Pioneer and Laser to make sure you are up-to-date.

    We deal directly with our local Australian suppliers, then sell directly to you to ensure competitive pricing. We pride ourselves on providing fast and reliable customer service, making you feel confident with buying online.

    We are a 100% Australian owned and operated business located in Moorabbin, Melbourne and we are available to answer your questions via email or phone if you prefer.

    Security is paramount at KG Group. Every online transaction is handled with confidentiality, with the option of paying via PayPal or credit card facilities (Via PayPal check out in eBay).

    Another reason to shop at KG Group: we have been in eBay since 2007, with an average of 99.8% positive feedback. We take pride in our fast and easy going service approach, and on average we dispatch 98% of orders the next business day. We also work closely with Australia Post to ensure your parcel arrives on time.

    We also offer:

    • Parcel tracking via our delivery partners.
    • Complete shipping insurance to ensure you are protected throughout the delivery process
    • Full replacement or refund of your order in the unlikely event that your parcel is lost during transit
    • For more then 99.9% of our items

  • Delivery

    How we deliver:

    Orders under 21kg we use the services of Australia post eParcel.

    eParcel is Australia Post's internet enabled fright system. The delivery status of package can be checked via the internet at Australia post website  by the tracking details you will be emailed after dispatch (make sure to check your spam/junk box if email not received).
    Orders over 21KG are distributed using 3rd party couriers companies like Toll etc...

    All our orders are fully insured, registered and trackable( unless stated differently in the listing shipping service).

    Pickups:

    Sadly we don't allow pick up from eBay purchases.

  • Payment

    Payment methods accepted:

    • Visa, Mastercard, American express
    • Paypal
    • AfterPay
    • Zip
    • Google & Apple Pay

    Sorry, we do not accept any cheque at all.

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  • Brand: Turtle Beach 
  • Manufacturer Part Number: TBC-5101-85 
  • SKU: TBC-5101-85

Turtle Beach Victrix Pro BFG Reloaded Wireless Modular PC Controller Black

 

Turtle Beach Victrix Pro BFG Reloaded Wireless Modular PC Controller Black

Experience ultimate control and precision with the Turtle Beach Victrix Pro BFG Reloaded wireless gaming controller, designed specifically for PC and Steam Deck gamers. Built with high-performance features, it ensures you stay ahead in competitive gaming with customisable components and intelligent control options.

The controller features highly accurate Hall-Effect thumbstick modules, 5-stop Hall-Effect clutch triggers with Hair-Trigger mode for rapid response, and four mappable back buttons for extensive personalisation. Its PC-exclusive precision trackpad allows smooth, mouse-style navigation, making game navigation effortless and precise. The inclusion of a built-in 3.5mm audio jack with patented PC audio controls, combined with versatile wired and wireless connectivity offering up to 20 hours of rechargeable gameplay, provides both convenience and flexibility.

Key Features:

  • Precision Control with Hall-Effect Technology Enjoy highly accurate and reliable thumbstick movement and clutch triggers, designed for precise gameplay.
  • Extensive Customisation Options Swap out components and assign functions to four back buttons for a tailored gaming experience.
  • Responsive Trackpad for Precise Navigation Enables smooth, mouse-like control for accurate pointing and selection during gameplay.
  • Flexible Connectivity and Long Battery Life Play wired or wireless with up to 20 hours of rechargeable battery, adapting to your gaming style.
  • Custom Configuration via Victrix Control Hub Easily tailor your controller settings and button mappings through the free app for optimal performance.

Specifications:

  • Brand: TURTLE BEACH
  • Product Type: Video game controller
  • Platform Compatibility: Windows 10/11 PC, Steam Deck
  • Features: Hall-Effect thumbsticks, 11 interchangeable components, 5-stop Hall-Effect clutch triggers, Hair-Trigger mode, 4 mappable back buttons, PC precision trackpad, 3.5mm audio jack, wired and wireless connectivity, 20-hour rechargeable battery, Victrix Control Hub app, carrying case & module tool
  • Material: Not specified
  • Colour: Black
  • Dimensions: Not specified
  • Weight: Not specified

Includes:
1 x Gaming Controller

This item comes with a 12 months warranty

Returns

30 DAY MONEY BACK RETURN POLICY

Items have to be returned within 30 days of receipt. The item must be in its original condition, unused (with original tags and/or packaging), and in the original packaging. If the item is received and is not in original condition, a 20% restocking fee will be applied. Return shipping needs to be paid by the Customer No change of mind fee will be charged however initial shipping fees (if any) will be deducted from the refund. Certain items may be excluded from the change of mind returns policy due to health and hygiene reasons. For example: In ear Headphones, intimates, which includes underwear, hosiery, socks and swimwear due to hygienic reasons.Remedies for defective goods are still available. .

ADDRESS CHANGES:

If you enter the incorrect name or shipping details and the item is returned to us via Australia Post, you will be subject to a RTS(return to sender) fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer.

INTERNATIONAL BUYERS PLEASE NOTE:

We accept no responsibility taken for any additional charges incurred in the buyers country of residence, EG: Customs, VAT etc. Please note that we do not ship to PO Box addresses outside of Australia. Please make sure the electrical information (i.e. power plug type) of the item you are buying is suitable for the country you live in, as this will be considered a change of mind purchase.

Terms of sale

INTERNATIONAL BUYERS

We accept no responsibility taken for any additional charges incurred in the buyers country of residence, EG: Customs, VAT etc. Please note that we do not ship to PO Box addresses outside of Australia.Please make sure the electrical information (i.e. power plug type) of the item you are buying is suitable for the country you live in, as this will be considered a change of mind purchase.

DETAILS AND ADDRESS CHANGES

If you enter the incorrect name or shipping details and the item is returned to us via Australia Post, you will be subject to a RTS fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer.

Estimated Number of Shipping Days from our MOORABBIN Warehouse.

Please refer to the Australia Post Website for Australia Post's Domestic Shipping Information .Please refer to Australia Post Estimated Delivery Time webpage to calculate the estimated delivery time.All parcels are dispatched from Moorabbin VIC 3189.

What do I do if my item doesn't arrive within the Estimated Time

First of all please make contact with your local Post Office and check they are not holding your parcel for you.

Log in to ebay and check in your transaction, we attache the tracking number to every order in ebay.

Then if still not received / found, send us an email Via eBay message message advising the item has not arrived. We will then contact Australia Post and follow it up for you and advise the outcome.

KG Group

For any eBay related enquiries. please use the Contact Seller option as per eBay guidelines.

Click here to use eBay message

Other items you may also like

[%/PARAM%] [%/ebay_crosssell%]
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GENERAL

CUSTOMER SERVICE

  • ABOUT US

    Welcome to KG Group eBay store.

    KG Group brings you the latest and greatest products, at competitive prices. We specialise in mobile accessories, from Lifeproof to Otterbox - with a wide array of accessories to suit your needs. We carry a large range of household appliances - stocking Dimplex, Philips Saeco, Morphy Richards, Vidal Sassoon, Heller and more.  We offer a range of small kitchen appliances, personal grooming, heating and cooling, etc. Our home entertainment ranges from the latest in sounds bars to Blu Ray players - stocking predominantly Philips, Pioneer and Laser to make sure you are up-to-date.

    We deal directly with our local Australian suppliers, then sell directly to you to ensure competitive pricing. We pride ourselves on providing fast and reliable customer service, making you feel confident with buying online.

    We are a 100% Australian owned and operated business located in Moorabbin, Melbourne and we are available to answer your questions via email or phone if you prefer.

    Security is paramount at KG Group. Every online transaction is handled with confidentiality, with the option of paying via PayPal or credit card facilities (Via PayPal check out in eBay).

    Another reason to shop at KG Group: we have been in eBay since 2007, with an average of 99.8% positive feedback. We take pride in our fast and easy going service approach, and on average we dispatch 98% of orders the next business day. We also work closely with Australia Post to ensure your parcel arrives on time.

    We also offer:

    • Parcel tracking via our delivery partners.
    • Complete shipping insurance to ensure you are protected throughout the delivery process
    • Full replacement or refund of your order in the unlikely event that your parcel is lost during transit
    • For more then 99.9% of our items

  • Terms of Sale

    Returns

    30 DAY MONEY BACK RETURN POLICY

     

    If you are unhappy with your item for whatever reason, simply return it to us for a replacement, exchange or refund. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.If we allow a return in these circumstances, we will ask you to follow our returns process. If the box is opened or damaged, or if the item is used, then a 20% restocking fee may apply. We do not cover return shipping for change of mind purchases, if the item is still new, unused and sealed a 10% change of mind fee will be deducted. 

    ADDRESS CHANGES:

    If you enter the incorrect name or shipping details and the item is returned to us via Australia Post, you will be subject to a RTS(return to sender) fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer.

    INTERNATIONAL BUYERS PLEASE NOTE:

    We accept no responsibility taken for any additional charges incurred in the buyers country of residence, EG: Customs, VAT etc. Please note that we do not ship to PO Box addresses outside of Australia. Please make sure the electrical information (i.e. power plug type) of the item you are buying is suitable for the country you live in, as this will be considered a change of mind purchase.

    Terms of sale

    INTERNATIONAL BUYERS

    We accept no responsibility taken for any additional charges incurred in the buyers country of residence, EG: Customs, VAT etc. Please note that we do not ship to PO Box addresses outside of Australia.Please make sure the electrical information (i.e. power plug type) of the item you are buying is suitable for the country you live in, as this will be considered a change of mind purchase.

    DETAILS AND ADDRESS CHANGES

    If you enter the incorrect name or shipping details and the item is returned to us via Australia Post, you will be subject to a RTS fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer.

    Estimated Number of Shipping Days from our MOORABBIN Warehouse.

    Please refer to the Australia Post Website for Australia Post's Domestic Shipping Information .Please refer to Australia Post Estimated Delivery Time webpage to calculate the estimated delivery time.All parcels are dispatched from Moorabbin VIC 3189.

    What do I do if my item doesn't arrive within the Estimated Time

    First of all please make contact with your local Post Office and check they are not holding your parcel for you.

    Log in to ebay and check in your transaction, we attache the tracking number to every order in ebay.

    Then if still not received / found, send us an email Via eBay message message advising the item has not arrived. We will then contact Australia Post and follow it up for you and advise the outcome.

  • Delivery

    How we deliver:

    Orders under 21kg we use the services of Australia post eParcel.

    eParcel is Australia Post's internet enabled fright system. The delivery status of package can be checked via the internet at Australia post website  by the tracking details you will be emailed after dispatch (make sure to check your spam/junk box if email not received).
    Orders over 21KG are distributed using 3rd party couriers companies like Toll etc...

    All our orders are fully insured, registered and trackable( unless stated differently in the listing shipping service).

    Pickups:

    Sadly we don't allow pick up from eBay purchases.

  • Payment

    Payment methods accepted:

    • Visa, Mastercard, American express
    • Paypal
    • AfterPay
    • Zip
    • Google & Apple Pay

    Sorry, we do not accept any cheque at all.

  • FAQs

    Q: Are your items new
    A: Yes, all of our item are new unless stated differently in the item description.

    Q: When can I expect my item to arrive
    A:     We generally dispatch the item 24-48 hours of the payment clearing. You will receive a confirmation email as soon as we receive your payment and another as soon as it ships. Most of our items take between 1-4 working days to arrive to all of Australia excluding remote areas in WA etc.

    Q: Do you post International
    A: Yes, most our items are open to overseas shipping if they are not, please send us a mail using eBay message system with the country details and the item number you are interested and we will send you a quote, some of our items already have the option to ship overseas.

    Q: What payment options you accept
    A: We accept PayPal or credit card.

    Q: What is your return Policy
    A: Click on this link to go to our Terms of sale page

    Q: What is the warranty on TV wall brackets
    A: All of our Plasma/LCD TV wall brackets have 5 year replacement warranty.

    Q: Can I pick up
    A: Sadly we do not offer Pickup option on eBay purchase

    Q: Can I pay by Card on pick up
    A: Yes, We accept Cash, Credit card, and EFTPOS.

    Q: Do you ship to P.O Boxes
    A: Yes, only in Australia.

    Q: Do you offer warranty on your items
    A: All of our items comes with a manufacturer warranty (unless stated otherwise). Please check the warranty box at the bottom of the item description for warranty time frame.

    Q: Are all your products sold with Australian Plug
    A: Yes, all our products are sold with Australian plug, if your item comes with another plug please email us from eBay and we will be happy to assist you.

    Q: Do you send the item by Registered Post
    A: Yes, most of our items are sent by Australia post, registered post with tracking numbers and signature unless stated otherwise in the item postage description. Some items will be sent by standard post to reduce cost which won't be trackable.

  • Contact Us

    KG Group

    For any eBay related enquiries. please use the Contact Seller option as per eBay guidelines.

    Click here to use eBay message

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