At The Home Living Warehouse, we are revolutionising the retail industry by championing sustainable practices in furniture and home products. Our innovative approach involves 'circular lifecycle sustainability': our products are rejuvenated and resold, saving them from landfill so that waste is minimised and the products' lifespans are extended.

Circular lifecycle sustainability forms the cornerstone of our operations. Rather than allowing products to languish in warehouses or landfills, we breathe new life into each item, ensuring it finds its way into the hands of those who will cherish it. Through meticulous refurbishment processes and stringent quality assurance protocols, we ensure that every piece meets our high standards of durability and aesthetic appeal.

We collaborate with major retailers and brands to repurpose their surplus or returned goods into beautiful pieces for your home. Using our expertise in refurbishment and resale, we provide an essential link between excess inventory and eager consumers seeking quality home furnishings at unbeatable prices.

Our dedication to sustainability doesn't stop with our products. We prioritise eco-friendly practices throughout our operations, from sourcing materials to packaging and shipping. By minimising our environmental footprint at every stage, we strive to embody the principles of responsible stewardship in the retail sector.

By embracing circular lifecycle sustainability, we mitigate the environmental impact of excessive consumerism and foster a culture of conscious consumption. Our endeavours not only benefit our retail partners and consumers but also contribute to a more sustainable future for generations to come.

The Home Living Warehouse is not just a furniture store: we are agents of change, leading the charge towards a more sustainable and ethical retail landscape. Join us in reshaping the way we think about consumption and discover the unparalleled value of circular lifecycle sustainability.

The majority of products we handle are either brand new or reworked and resold, maximising the lifecycle of retail goods, whilst providing consumers with unrivalled value.

(Brand New): The furniture is in pristine condition, free of any marks, scratches, or defects. It is brand new and has never been used.

Grade A Minor Imperfections

The furniture is brand new but may show very small, light imperfections (e.g., a tiny scuff on a leg or a faint mark in an inconspicuous area). These are purely cosmetic and usually only noticeable on close inspection.

Grade B Moderate Imperfections

The furniture is brand new but may have moderate cosmetic imperfections , such as light scratches, scuffs, or minor dents that are more noticeable than Grade A. These marks may be seen at a glance but remain cosmetic only, with no impact on strength, comfort, or overall usability. A great choice for excellent value while still maintaining a fresh, quality look.

Grade C Noticeable Imperfections

The furniture is brand new but shows more visible imperfections , such as multiple scratches, scuffs, or dents in prominent areas. While these do not affect function or structure, they are clearly noticeable and give the piece a more lived-in character. Ideal for bargain hunters happy to trade visual appearance for maximum value.

Upfront, with no cover-ups. Honesty is always our policy, so we'll give you clear commitments and genuine offers. Any imperfections will be clearly pictured, for complete clarity. Any terms and conditions will be in large print, not small print - no ifs, no buts and no hidden catches.

Brilliant every click of the way rom the moment you first visit us and for as long as we're in touch, we'll make sure your experience is as good as it gets

Delivery, Order Cancellation & Returns Policy

We are committed to providing a smooth, transparent, and reliable service from purchase to delivery. The following terms outline how delivery works, along with our cancellation, refusal, and returns policies. By placing an order with us, you agree to all terms listed below.

1. Delivery Information

We work with trusted courier partners to ensure fast and secure delivery, with most items arriving  within 3 working days  of purchase (excluding weekends).

1.1 Delivery Process

• Once your order is placed, your contact details   including a valid and active mobile number   must be provided.
  This is essential so our delivery partner (BJS) can contact you to arrange a suitable delivery time.
  Failure to provide a working mobile number may lead to delays or failed delivery attempts.

• Larger or specially handled items will be delivered safely into your hallway.

• Where applicable, delivery into the room of your choice may be offered.

• Delivery teams  can navigate up to two flights of stairs . They  cannot  navigate more than two flights, provide assembly services, or remove packaging materials.

  
  

1.2 Small Items

Smaller orders are dispatched via  Royal Mail 48hr Tracked .

1.3 Free Delivery

Items advertised with Free Delivery include  no outward delivery charges  to the customer.

1.4 Missed Scheduled Delivery

If the customer requests or agrees to a scheduled delivery date but is unavailable or misses the delivery:

• Redelivery charges will apply.

• Redelivery will not take place until these charges are paid.

• Redelivery is handled by BJS Delivery or another specified courier.

  
  

2. Order Cancellation

2.1 Before Dispatch

Orders cancelled prior to dispatch incur a  £17.99 restocking fee , deducted from your refund.

2.2 After Dispatch (Before Delivery)

If the order has been dispatched but not yet delivered:

• A  £44.99 cancellation & return delivery fee  applies.

• This fee covers outbound transport, return transport, administration, and handling.

  
  

3. Refused or Failed Deliveries

If a customer refuses delivery including instances where delivery is not possible due to restricted access, incorrect measurements, change of mind, or unavailable contact a  £54.99 return & handling fee  will be deducted from any applicable refund.

4. Returns After Delivery

If the goods have been delivered and the customer later wishes to return the item:

• A  £64.99 collection and restocking fee  applies.

• All returned items must be  unused, in original packaging, and in a resalable condition , unless otherwise agreed to in writing.

• The customer is responsible for ensuring items are safely packaged and must provide clear photographs of the goods prior to collection.

• If th customer chooses for us to arrange the return, we will quote the return cost based on current courier rates (typically via BJS).

  
  

5. Incorrect Return Claims & Non-Payment of Fees

If a customer submits an inaccurate or misleading return claim (e.g., marking an unwanted item as faulty), or refuses to pay the applicable cancellation/return fees:

1. A formal written notice will be issued outlining the outstanding balance owed.

2. If payment is not received by the stated deadline, further written correspondence will follow.

3. Continued non-payment may result in referral to a  debt recovery agency  or  legal proceedings  to recover the outstanding balance, including any recovery or legal costs incurred.

6. Agreement to Terms

By purchasing from The Home Living Warehouse, the customer acknowledges and agrees to:

• All delivery, cancellation, and returns terms listed above.

• Responsibility for any associated fees arising from cancellations, missed deliveries, refusals, or returns.

  
  

The Home Living Warehouse reserves the right to amend these terms at any time without prior notice.

Contact Information

For any questions or concerns about these terms, please contact our customer service team were here to help.

Homelivingwarehouse.co.uk  is a trading name of The branded Wholesaler.

Company Registration Number: 14336998

Home Living Warehouse Website

We aim to provide you with uninterrupted and error free use of this website. Due to the nature of the Internet, this can not be guaranteed. We reserve the right to cease, modify or withdraw part or all of this website, and we are not liable to you or any third party for any modification or withdrawal.

We work hard to ensure that the information on this website is accurate and up to date. We do not give any guarantee as to its accuracy or completeness and we are not responsible or liable for any errors or omissions or for the results arising from the use of such information.

Use Of Our Service

All prices on the website are aimed to be correct at the time of publishing, but we reserve the right to alter prices without prior consent or notice. You must comply with the law when using this website. In particular you must not use the website for any of the following: fraud, criminal or unlawful activity, to send or use anything illegal, annoying, malicious, technically harmful, in breach of copyright or confidence, defamatory, obscene or ?spam?.

We may provide links to other websites for you to access. You agree that we are not responsible or liable in any way for these external websites and resources including their availability, content or practices.

Terms Of Sale

By placing an order on this website you are offering to make a purchase subject to these Terms and Conditions. All orders are subject to availability and confirmation of price.

When placing an order, you agree to and accept the terms of our Delivery, Returns & Collection as detailed on this website.

When you place an order, you will receive an order confirmation email from us. This is an acknowledgement and is not an acceptance of your order and does not oblige us to supply you with the products you have ordered at the prices given. Our Customer Services team will process your order and will inform you of delivery time and if products are delayed or unavailable. A contract is not formed between us until we despatch your goods.

All prices on the website are aimed to be correct at the time of publishing but we reserve the right to alter prices without prior consent or notice.

Discounts and special prices are valid until 23:59 on the last day of any Sale and or Offer period. Offers cannot be combined with any other discount and do not apply to seconds or clearance items. Unless specified otherwise, discount codes and coupons cannot be combined and can only be used once per household. We reserve the right to end a promotion at any time without notice. We shall not be liable for any financial loss arising out of the refusal, cancellation or withdrawal of any promotion or any failure or inability of a customer to take advantage of a promotion for any reason.

If you are using our service on behalf of a business, that business accepts these Terms and Conditions. It will hold harmless and indemnify The Branded Wholesaler Limited and its affiliates, officers, agents and employees from any claim, action, or proceedings arising from or related to the use of the service or violation of these terms, including and liability or expense arising from claims losses, damages, judgements, litigation costs and legal fees.

When placing an order, you agree to and accept the terms of ours as detailed on this website.

Your Order

An email confirmation is only a confirmation that we have received your order and/or payment. It is not an acceptance of your order and we retain the right to contact you and issue a full refund in the event of complications with your order; including, but not limited to, incorrect pricing, stock availability and delivery charges.

A daytime contact telephone number is also required so that we may reach you if there is a problem with your order. We may, unless you advise us otherwise, pass this information to a courier company or other agents in case they need to contact you to arrange the processing or delivery of your order.

If there are any problems with your order, you will be contacted by one of our Customer Services Representatives either by email or by phone.

We reserve the right to reject any offer of purchase by you at any time. we retain the right to contact you and issue a full refund in the event of complications with your order; including, but not limited to, incorrect pricing, stock availability and delivery charges. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure but, in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.

Accepted Payment Methods

It?s safe to shop online with us. All of our Mastercard, Maestro and Visa debit and credit card transactions are processed securely by Stripe. We also accept payment by PayPal.

Returns

Should you, for any reason, wish to return your goods, we offer our online customers a 14 day no fuss return policy. In accordance with the Consumer Rights Act 2015, if your goods are faulty, you will be entitled to a refund for up to 30 days from the date of delivery.

For more information, please visit our Returns Policy page.

Limitation Of Liability

We work hard to ensure the accuracy of all the information on our website which is provided ?as is? and ?as available? and we make no warranties of any kind in relation to the Website, or any transaction that may be conducted on the Website.

We make no warranty that our website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.

When permitted by law:

• We will not be responsible or liable for any lost revenue or profits, data, financial or indirect, special, consequential, goodwill, reputation, wasted expenditure, exemplary or punitive damages.
• The extent of our liability is limited to your order value.
• The Branded Wholesaler Limited is not liable for any loss or damage that is not reasonably foreseeable.

This does not affect The Branded Wholesaler Limited liability for death or personal injury resulting from our negligence.

If any particular term is not enforceable, this will not affect the other terms.

If you do not comply with these Terms and Conditions and we do not take action straightaway, this does not mean that we are giving up our rights that we may have.

Entire Agreement

These Terms and Conditions govern our relationship between The Branded Wholesaler Limited and you. We may modify and add to these Terms. You should review these Terms when using this website. Your continued use is deemed to be acceptance of our changes. We will post notice of changes here. If there is any inconsistency between new and previous terms the latest will apply.

Copyrights

Use of our website does not give you ownership of any intellectual property rights in our Service. You may not use The Branded Wholesaler Limited?s website design, branding, logos or images without our written consent. Anyone who wishes to text or data mine our website without our prior content is also infringing our copyrights and may be liable for damages.

Law

These Terms do not affect your statutory rights.

You agree that these Terms and Conditions shall be governed solely by English law within the jurisdiction of England.

Delivery, Order Cancellation & Returns Policy

We are committed to providing a smooth, transparent, and reliable service from purchase to delivery. The following terms outline how delivery works, along with our cancellation, refusal, and returns policies. By placing an order with us, you agree to all terms listed below.

1. Delivery Information

We work with trusted courier partners to ensure fast and secure delivery, with most items arriving within 3 working days of purchase (excluding weekends).

1.1 Delivery Process

• Once your order is placed, your contact details including a valid and active mobile number must be provided.
  This is essential so our delivery partner (BJS) can contact you to arrange a suitable delivery time.
  Failure to provide a working mobile number may lead to delays or failed delivery attempts.

• Larger or specially handled items will be delivered safely into your hallway.

• Where applicable, delivery into the room of your choice may be offered.

• Delivery teams can navigate up to two flights of stairs . They cannot navigate more than two flights, provide assembly services, or remove packaging materials.

  
  

1.2 Small Items

Smaller orders are dispatched via Royal Mail 48hr Tracked .

1.3 Free Delivery

Items advertised with Free Delivery include no outward delivery charges to the customer.

1.4 Missed Scheduled Delivery

If the customer requests or agrees to a scheduled delivery date but is unavailable or misses the delivery:

• Redelivery charges will apply.

• Redelivery will not take place until these charges are paid.

• Redelivery is handled by BJS Delivery or another specified courier.

  
  

2. Order Cancellation

2.1 Before Dispatch

Orders cancelled prior to dispatch incur a �17.99 restocking fee , deducted from your refund.

2.2 After Dispatch (Before Delivery)

If the order has been dispatched but not yet delivered:

• A �44.99 cancellation & return delivery fee applies.

• This fee covers outbound transport, return transport, administration, and handling.

  
  

3. Refused or Failed Deliveries

If a customer refuses delivery including instances where delivery is not possible due to restricted access, incorrect measurements, change of mind, or unavailable contact a �54.99 return & handling fee will be deducted from any applicable refund.

4. Returns After Delivery

If the goods have been delivered and the customer later wishes to return the item:

• A �64.99 collection and restocking fee applies.

• All returned items must be unused, in original packaging, and in a resalable condition , unless otherwise agreed to in writing.

• The customer is responsible for ensuring items are safely packaged and must provide clear photographs of the goods prior to collection.

• If the customer chooses for us to arrange the return, we will quote the return cost based on current courier rates (typically via BJS).

  
  

5. Incorrect Return Claims & Non-Payment of Fees

If a customer submits an inaccurate or misleading return claim (e.g., marking an unwanted item as faulty), or refuses to pay the applicable cancellation/return fees:

1. A formal written notice will be issued outlining the outstanding balance owed.

2. If payment is not received by the stated deadline, further written correspondence will follow.

3. Continued non-payment may result in referral to a debt recovery agency or legal proceedings to recover the outstanding balance, including any recovery or legal costs incurred.

6. Agreement to Terms

By purchasing from The Home Living Warehouse, the customer acknowledges and agrees to:

• All delivery, cancellation, and returns terms listed above.

• Responsibility for any associated fees arising from cancellations, missed deliveries, refusals, or returns.

  
  

The Home Living Warehouse reserves the right to amend these terms at any time without prior notice.

Contact Information

For any questions or concerns about these terms, please contact our customer service team were here to help.