✔ Same business day free shipping within United States

✔ Delivery Time: 3-5 business days (continental U.S.).

✔ Order Processing: Ships within 3 business day (Mon-Fri, excludes holidays).

✔ Tracking Info: Provided automatically via eBay.

✔ All orders will be shipped through USPS First Class, UPS and Fedex depends on the weight of the items.

✔ Shipping notification will be emailed to you once package has been shipped

Fast & Reliable Shipping – Your order is our priority!

Order Processing: 72 hours (Mon-Fri).

We package all items with care to ensure safe arrival!

Tracking number emailed as soon as your order ships!

🌍 Ships from U.S. Warehouse – No long waits!

📦 Standard Shipping (Free): 3-5 business days (U.S. only).

 ULTRA-FAST SHIPPING – Because you shouldn’t wait!

We guarantee on-time delivery or your shipping fee back!

We offer 60-day free returns for your peace of mind. To qualify for a full refund:

Contact us first: Please message us through eBay messages before opening a return request - we'll work with you to resolve any issues promptly.

If the return is due to change of mind, select "Didn't like item" or "Ordered by mistake".

For item not as described, provide details and photos to help us assist you promptly.

 Inspection Process: All returns are inspected upon arrival. We reserve the right to refuse refunds if:

•Item shows signs of use/wear

•Returned items do not match the original condition (e.g., missing parts or damage)

How Returns Work:

✓ Contact us → We provide return instructions → Ship back securely

✓ Refunds issued within 3-5 business days after warehouse approval

✓ Original payment method will be credited (processing time may vary by bank)

Important Notes:

• Buyer pays return shipping if reason isn't seller error

• We recommend using tracked shipping for returns

• For defective items: Contact us immediately with photos/video evidence

We stand behind our products and will work to ensure your complete satisfaction!

Warranty Coverage:

✓ 90-365 Days Coverage (varies by product - refer to product description)

✓ Excludes: Physical damage, liquid exposure, unauthorized repairs

✓ Required: Proof of purchase + clear defect photos/video

✓ Solution: Repair/replacement at seller's discretion

Claim Process:
•Contact us within warranty period

•Provide order number + defect evidence

•We respond within 48h with solution

📢 Our Feedback Promise

⭐ Your Satisfaction Matters Most!

We work hard to earn your 5-star experience. Before leaving feedback, please:

1️⃣ Contact us first if there's any issue – we'll make it right!

2️⃣ Verify your item meets expectations (check sizing , if applicable)

3️⃣Allow reasonable delivery time

💬 Ideal Feedback Includes:

✔ "Accurate description, fast shipping"

✔ "Great customer service"

✔ "Well-packaged, as advertised"

🛠 Problem Resolution Guarantee:

Message us within 3 days of delivery for:
•Refunds/Replacements

• Missing parts inquiries

• Product guidance

🚫 Please Avoid:

• Feedback related to shipping carriers (we can't control delays)

• Comments about pricing (set by market value)

• Claims without prior contact attempts

📦 General Reminders:

• Check your spam folder for tracking emails

• Inspect packages before discarding outer boxes

• Save receipts for warranty purposes

Bruce & Shark is independently owned and operated, we work around the clock to provide the best customer service possible. We have extensive experience shipping orders to countries around the world, providing the convenience of having the right Parts for home improvement parts, as well as accessories for phones phones, laptops, computers, cameras etc delivered right to your door.

All the products maintain the highest quality and in our store, customers always come first

Welcome to my eBay Shop. Please add me to your list of favourite sellers and come again. Thank you for your interest!