Dear Valued Customer, 🌸
We hope this message finds you well!
Thank you for taking the time to visit our shop. We’d love to take a moment to share important information about our collection of pre-owned brand-name shoes, as well as our store policies, to help you shop with confidence.
Authenticity Notice:
Our shoes are pre-owned and sourced from various trusted locations such as Japan, Europe, and individual sellers. As these items often come without original packaging or purchase receipts, we are unable to guarantee 100% authenticity. However, we always ensure that the quality is clearly shown in our detailed product photos. Please review the images carefully before making your decision. If you’re uncertain, we kindly ask you to refrain from purchasing.
Quality Assurance:
Each pair is hand-selected by our team of experts and undergoes professional cleaning and care at our shoe spa. Our goal is to bring each item back to a “good-as-new” condition so you can enjoy them with confidence. 🧼✨
Honest Condition Descriptions:
As these are second-hand items, minor signs of wear may be present. However, these imperfections do not affect their usability. We always strive to describe and photograph any noticeable flaws clearly. Transparency is important to us. 📸✔️
Sizing Support:
If you’re unsure about sizing, feel free to reach out! Our friendly team is happy to assist you in finding the right fit. 📏😊
Payment:
We accept PayPal only for secure and convenient transactions.
Shipping:
Once payment is received, we’ll ship your order promptly using Thai Postal Services. We offer worldwide shipping with tracking provided. ✈🌍
Returns:
We generally do not accept returns. However, if a return is necessary, buyers are responsible for round-trip shipping fees. All returns must be made within 30 days and the item must be in original, undamaged condition.
Customer satisfaction is our top priority!
If you have any questions or need further information, feel free to send us a message via eBay. We’re always happy to assist and ensure your shopping experience is a smooth and pleasant one.
Thank you for supporting our store!
Warm regards,
Timeless Treasure 365