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SHIPPING & RATES

• Shipping charges are the responsibility of the buyer and are non-refundable. Rates include insurance. Shipping rates are provided by the eBay calculator based on the package weight and dimensions as well as your location (zip code).  I have no control over these rates.
• In some cases, I am able to ship for less than anticipated.  In such cases, I will issue you a refund of the difference if it is greater than $10.00.

OTHER IMPORTANT INFORMATION

• Damaged Product: If you receive an item that was damaged in transit, please retain the item as well as all packaging and notify me ASAP. The item is insured. Please e-mail photographs that show the damage to both the item and packing materials.  You will also need to retain the item and packing materials until notified by me that a claim has been filed and paid.  Sometimes, pictures are not enough for a claim, and the USPS will require the buyer to bring the item to the post office to verify damage.  So, please keep everything until notified.  Do not return damaged items to me.
• Returns:  I do not accept returns.  If you change your mind about an item after receiving it, I am sorry. 
• Descriptions:  Make sure to read the descriptions and review the pictures carefully. I do my best to provide the most details possible including measurements, colors, and any defects the item might have.  Opinions about details or defects can be subjective. So, if you have any concerns/questions about the item you are looking at, please contact me by email prior to purchase.  After purchase, if you think there is a discrepancy in what you received and the description provided, please contact me by email.  Please do not open a return request.  We can usually resolve a concern.

• Photographs: Photos are of the actual item, except in the case of a multiple item listing where all items are the same.  The only exception to this would be where an item is new in package and, to avoid damaging the packaging, I use a manufacturer's picture.  Photos are considered part of the description.  

I appreciate the opportunity to work with you to solve any problem that may arise, so please contact me if you have a concern about your purchase.