Shoe Condition and Return Policy

Shoe Condition

We strive to provide our customers with accurate descriptions and high-quality images of our shoes. Please read the following details to understand the condition of the shoes you are purchasing:

1. New Shoes: These shoes are brand new, never worn for extended periods, and come in their original packaging. Some shoes may have been tried on at the manufacturer or retail stores but remain in pristine condition with no defects or visible wear.
2. Like-New Shoes: These shoes have been worn briefly but show no signs of wear and tear. They are in excellent condition, almost indistinguishable from new.
3. Gently Used Shoes: These shoes have been worn a few times and may show minor signs of wear, such as slight creases or scuffs. They are still in very good condition and have plenty of life left.
4. Fair Condition Shoes: These shoes have been worn multiple times and show visible signs of wear, including more noticeable creases, scuffs, or discoloration. Despite the wear, they are still functional and have some use remaining.
5. Vintage or Collector’s Shoes: These shoes are older, possibly rare, and may show significant signs of wear or aging. They are sold as-is for their collectible value rather than everyday use.

Return Policy

Your satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return policy:

1. Return Window: You may return your shoes within 30 days of the delivery date. Please ensure that the return is initiated within this period.
2. Condition of Returned Shoes: Shoes must be returned in the same condition as received. For new shoes, they must be unworn (apart from possible try-ons) and in their original packaging. For used shoes, they should not show additional signs of wear from what was described in the listing.
3. Return Process:
• Contact us through eBay messages to initiate a return.
• We will provide you with a return authorization and instructions on how to return the item.
• Pack the shoes securely in their original packaging (if applicable) and include all accessories and documentation.
• Ship the return package using a trackable shipping method.
4. Refunds:
• Once we receive and inspect the returned shoes, we will process your refund within 3-5 business days.
• Refunds will be issued to the original payment method used for the purchase.
• Please note that shipping costs are non-refundable unless the return is due to an error on our part (e.g., incorrect item sent).
5. Exchanges: We do not offer direct exchanges. If you wish to exchange an item, please return the original purchase for a refund and place a new order for the desired item.
6. Final Sale Items: Certain items may be marked as "Final Sale" in the listing and are not eligible for return or refund.

Contact Us

If you have any questions or concerns regarding the condition of the shoes or our return policy, please do not hesitate to contact us through eBay messages. We are here to assist you and ensure a smooth shopping experience.