Free U.S. shipping is available on orders of $100 or more. Shipping insurance is included on items valued over $750; U.S. orders over $750 require a signature. See our Shipping Policy for delivery and international shipping details.
Returns and exchanges are accepted within 30 days of delivery, subject to our Return & Exchange Policy . Items must be returned in the same condition received with all included packaging, tags, accessories and documents. A 3.5% restocking fee applies, except for items that arrive damaged or defective. SwissIce covers U.S. return shipping; contact us before sending a return. Additional costs and deductions apply to international returns as detailed in the policy.