Delivery is dependent on the nature and weight and value of the goods – Typically packages up to 2kg are sent via post and larger packages via courier.

Deliveries of larger packages (over 2kg) to remote areas that include THE HIGHLANDS OF SCOTLAND AND NORTHERN IRELAND may take up to 48 hours longer than the times specified in the listings

Delivery is made to the address that the customer has provided. The customer has sole responsibility for the address entered. The shipment address must include a name and a valid postal address. A valid postal address is defined as an address that is listed on the Royal Mail Postcode Finder website https://www.royalmail.com/find-a-postcode.

Deliveries may arrive more quickly than the estimates provided online. Delivery timescales are estimates and may differ during peak periods such as Christmas, Easter, and Bank Holiday periods.

*Next Working Day - Where used in a listing Next working day means Mon to Fri excluding Bank Holidays and excludes remote areas

We reserve the right to use alternative shipment methods to those stated in any online listing as circumstances may dictate.

We always provide feedback to our customers. In return we simply request than any feedback provided is fair and honest.

Payment in full is required on completion of the order prior to shipment.

The customer has the right to return any goods, unopened/unused in a re-saleable state for a refund. The return of goods is at the customers expense.

Customers are advised to use the Ebay returns process to accurately record the return and that a recorded method of postage is used.

A refund will be issued on receipt of the goods back at our premises after they have been inspected.

Returns Address; Trustleaf. Unit 1, Creek Fen Business Park. Creek Fen. March. Cambs. PE15 0BU

All images remain the sole property of Trustleaf and must not be reproduced or copied without permission. Trustleaf is a UK registered trademark and only Trustleaf sells Trustleaf products.

The customer has the right to cancel any order prior to dispatch. Once an order has been dispatched the customer retains the right to return the goods at their expense for a refund.

Customers are advised use the Ebay returns process to accurately record the progress of the return. A refund will be issued on receipt of the goods back at our premises.

Returns Address; Trustleaf. Unit 1, Creek Fen Business Park. Creek Fen. March. Cambs. PE15 0BU

If you have questions about a product or your order we recommend you use the Ebay messaging system as the preferred method of contact .

Trustleaf

Unit 1, Creek Fen Business Park

Creek Fen

March

PE15 0BU

Our Email Address can be found at the base of all listings in the Business Seller Information and then clicking on the 'Complete information' option