Dear Buyer,
We are here to help, if for any reason you are unsatisfied or unhappy please contact us!
If you have a problem or need to return an Item, please contact Us prior to returning the Item so we can help make your return process faster and easier, Thank You...
Please call US First for return authorization, before attempting to ship item back, Thanks,
845 279 9364
Damaged or altered parts are not returnable, All returns must be accompanied by invoice.
Please note: Orders will be shipped via Freight carrier and our Oversized Item Delivery/Return policy will apply.
Oversized items are large products that must ship through a freight carrier based on meeting one or more of the following criteria:
Weigh 151 lbs. or more when packaged
Length measures 108 in. or more
Girth measures 165 in. or more
If an item ships on a wooden pallet, regardless of weight (but generally in the 100-150 lb. range), it is considered an Oversized Item
Oversized items cannot be shipped to rural routes, Hawaii and Alaska, APO/FPO addresses, or P.O. boxes.
Persons 18 years or older must be present to accept and sign for the delivery.