We want our customers to have a great shopping experience and therefore offer a 30 days no Quibble refund or exchange period.
- Please DO NOT Open Request before contact us. We try our best to solve all the problems for our customer.
- Please contact us and provide the reasons before you return.
- If you received a DOA (damage on arrival) item, you must take pictures on the damages of the item and its packing box/bag, and email us within 48 hours to get approval for replacement.
- Exchange / Refunds - If you wish to return your items/order for an exchange/refund, please indicate the required item you would like to exchange for on the delivery note. Exchanges can take 3-5 working days from receipt to process. To secure your stock and receive the exchange quickly, we recommend you return the original order for a refund and place a new order for the item you require.
- Faulty / Damaged Orders - If you have received a faulty or damaged order, please send us a message through eBay Messages with an attached image of the problem and we will resolve efficiently for you including paid postage for return should this be applicable.
Delivery time is 2-7 business days for order within the United States. Note: This is an estimated delivery time frame. USPS does not guarantee delivery time. However, we do strive to process all orders as soon as possible. Orders will be shipped on the same business day after the payment clear. Guarantee the latest USPS Priority Mail cut off time in the U.S. 2PM PST (Which means if you place the order and pay USPS Priority Mail shipping before 2PM. We can ship your order on the same day.(Sat. & Sun. & Public holiday excluded
- If you have not received your shipment after 1 week after shipment, please contact us we will track the shipment and get back to you as soon as possible with a reply.
- If you are not satisfying your order after receive it, please feel free contact us firstly. We will refund or resend once we confirm the problem.
We accept PAYPAL ONLY and we will ship the order to the paypal address.
Please update and confirm your PayPal address is correct before place the order.
