Terms & Policies
At Deal Depot, we strive to provide excellent products, fast shipping, and responsive customer service. By purchasing from our store, you agree to the following terms and policies:
Product Information
We make every effort to accurately describe all items, including condition, specifications, compatibility, and included accessories. Due to the volume of inventory we process and the use of automated listing software, occasional errors may occur. If an issue arises, please contact us directly so we can resolve it promptly.
Compatibility & Fitment
Buyers are responsible for confirming compatibility prior to purchase. Vehicle fitment charts, part compatibility tools, and manufacturer references should be used as guides only and may not guarantee exact fitment for every application.
Shipping Policy
Orders are typically processed within our stated handling time and shipped using the most efficient carrier available. Delivery dates provided by eBay or carriers are estimates and are not guaranteed.
Once a package has been transferred to the shipping carrier, transit delays, weather events, routing issues, or lost packages are outside of our direct control; however, we will always work with the carrier and the customer to reach a fair resolution.
Returns & Refunds
Returns are handled in accordance with the return policy stated on each listing. Returned items must be received in the same condition as originally shipped.
Items returned damaged, installed, altered, incomplete, or missing components may be subject to a partial refund in accordance with eBay policies.
Buyers Remorse Returns
Returns requested due to ordering the wrong item, no longer needing the item, accidental purchases, or similar reasons may require the buyer to pay return shipping unless otherwise stated in the listing.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us immediately with photos of the item and packaging so we can resolve the issue as quickly as possible.
Pricing & Availability
Pricing, availability, and inventory levels may change without notice. Orders may occasionally be canceled due to inventory discrepancies, listing errors, or supplier issues. If this occurs, a full refund will be issued immediately.
Feedback & Customer Service
Customer satisfaction is extremely important to us. If you experience any issue with your order, please contact us before leaving feedback so we have the opportunity to make it right.
Limitation of Liability
Our liability is limited solely to the purchase price of the item sold. We are not responsible for incidental, indirect, or consequential damages resulting from the use or inability to use any product purchased from our store.
Business Hours
Customer service messages are typically answered during normal business hours Monday through Friday. Response times may be slightly longer on weekends and holidays.
Thank you for shopping with Deal Depot we appreciate your business.