Please double‑check your shipping address before completing payment. We are not liable for shipments returned due to undeliverable addresses. (Please ensure your street number is complete and not missing.)
Estimated delivery times are as follows:
Please note that estimated arrival times are not guaranteed. Delivery delays may occur due to adverse weather, public holidays, or customs restrictions in the destination country.
If you receive defective or incorrect items, please contact us and we will work to resolve your issue.
All return requests must be submitted to us within 30 days of delivery.
Items must be returned in resellable condition.
Reach out to us if your order has not arrived or if you have any product‑related questions. We aim to respond to all messages within 1 working day.
Slight response delays may occur for customers in time zones different from ours (GMT+8).
Please do not leave negative feedback or low ratings (1‑ or 2‑star) before contacting us. We will cooperate with you to resolve any concerns.
