All items must be shipped directly to your registered eBay address, no exceptions. We will not ship it to an alternative or forwarding address.
All of our packages are fully insured. Orders over $750.00 require Signature Confirmation. No insurance claim will be processed if the United States Postal Service or any other carrier designates the package as delivered via tracking number, regardless of circumstance.
In general, we ship items using USPS Ground Advantage® or FedEx Ground. Other methods may be used depending on circumstance.
eBay will post an estimated shipping time as soon as shipping information is uploaded to an order. This time frame is only an estimate, not a guarantee.
Please be sure to verify that your order is correct prior to submitting payment. Once an order is placed it can only be canceled not adjusted. Orders are processed quickly and once they are moved to our shipping department an order can no longer be canceled, it would have to be returned (all returns are subject to restocking fees).
Disclaimer: Once the item has left our facilities, it is under the control of the third party shipping service. We always do our best to provide our customers with speedy service; however some things are out of our control. There is always the possibility for a delay due to these third party services or the possibility of a product becoming damaged or lost in transit.
The simple fact is, all of the above-described scenarios are unacceptable to us and we will never put this burden on our customers. If anything happens to a product in transit, we will always be willing to replace the product. Customer satisfaction is our number one priority and we do whatever we can to accommodate you.
Coinkollectorz will not accept purchases for any item that is mispriced due to technical issues, regardless if those issues are caused by eBay's system or our own. All mispriced orders will be canceled and your money will be completely refunded immediately.
