BUY MORE & SAVE ON SHIPPING

Save on shipping when you purchase multiple eligible items!

Many of our items are eligible for combined shipping.
Combined shipping availability depends on the destination country, order value, product type, and our shipping settings.

Please note that not all items are eligible for combined shipping.

United Kingdom, Australia, Canada & Most Other Countries

• Many eligible items can be shipped for one shipping charge.
• Some items may require separate shipping depending on the order value, product type, or other shipping requirements.

United States & European Union (EU)

Orders shipped to these destinations are not eligible for this offer.

If you would like combined shipping, please contact us before purchasing.

HOW TO GET COMBINED SHIPPING

1. Add all desired items to your cart.
2. Proceed to checkout.
3. If your order qualifies, combined shipping will be applied automatically.
4. If you have any questions about shipping, please contact us before completing your purchase.

WELCOME TO AGATE JAPAN STORE

Thank you very much for visiting our store.

We offer a wide selection of authentic products from Japan across a variety of categories.

If you are looking for a specific item from Japan, please feel free to contact us.

We will be happy to assist whenever possible.

PAYMENT INFORMATION

• eBay Managed Payments
• Major Credit & Debit Cards
• Apple Pay
• Google Pay
• PayPal

Marketplace taxes (VAT, GST, etc.) may be collected by eBay depending on your destination.

We ship only to the address registered with your eBay account.

SHIPPING & HANDLING

Estimated delivery: 15-30 days after payment confirmation.

• Tracking is included with every shipment.
• Shipping methods may be changed to an equivalent service without prior notice.
• Items containing lithium batteries may be subject to air transport regulations.
• Remote area surcharges (such as DHL or UPS) may apply.
• If a shipment is returned due to an incorrect address, refusal of delivery, or unpaid import charges, actual shipping and handling costs may be deducted from the refund.

RETURN POLICY

Returns are accepted within 30 days of delivery for items that arrive damaged or defective.

For returns due to reasons other than defects, return shipping costs are the buyer's responsibility.

Returned items must be returned in the same condition as originally received.

Taxes and duties collected by eBay or customs authorities may not be refundable by the seller.

CUSTOMS & IMPORT INFORMATION

Import duties, taxes, customs fees, and other charges are determined by the destination country and are the buyer's responsibility unless otherwise stated.

Please check your country's import regulations before purchasing.

If a shipment is returned because import charges were not paid or delivery was refused, shipping and handling costs may be deducted from the refund.