We aim to process and dispatch all orders within 2 business days (excluding weekends and UK bank holidays). If we are experiencing high order volumes, dispatches may be delayed by an additional 2 days. You will be notified via message if there are any significant delays.
Please be aware that your order may be subject to customs charges, duties, or taxes (including VAT) once it reaches your destination country and these charges are solely your responsibility.
We do not have control over these fees. If you have any questions about the delivery process, your local postal service or customs office should be happy to help!
We might require your email and phone number solely to allow our couriers to contact you regarding delivery and send you live tracking updates.
Your contact details are used exclusively for shipping and delivery purposes. We never use them for anything else or share them with anyone other than the courier service.