SleepSoul Heaven 3000 Cool Gel Pillow Top Mattress
*** PLEASE NOTE THIS MATTRESS IS IN A VERY GOOD CONDITION ***
DESCRIPTION:
The SleepSoul Heaven 3000 CoolGel Pillow Top Mattress is designed to bring together supportive comfort and cooling pressure relief for a truly restful night’s sleep. Combining a responsive 3000 spring system with plush foam layers and a luxurious pillow top, this mattress delivers the perfect balance of cushioning comfort and orthopaedic-style support. Ideal for anyone who prefers a medium firm feel, it helps to keep your body properly supported while still feeling soft and inviting the moment you lie down.
Balanced support for your preferred sleeping position
At the heart of the mattress are 1000 individually pocketed springs, alongside up to 2000 mini pocket springs that react independently to your movements. This dual spring system helps to distribute weight evenly across the mattress, reducing pressure build-up around the shoulders, hips, and lower back while encouraging healthy spinal alignment.
Because each spring works independently, movement transfer is minimised too — making this mattress a great choice for couples. Even if your partner tosses and turns during the night, you’re less likely to feel disturbed. The medium firm feel provides reassuring orthopaedic support without feeling overly rigid, helping you maintain a comfortable sleeping position all night long.
Full-body cushioning and a breathable design
A plush pillow top layer adds an indulgent cushioning feel to the surface of the mattress, creating immediate comfort as soon as you climb into bed. Beneath this sits a 2cm soft foam layer and a 3cm CoolGel™ foam layer that contours gently to your body for pressure-relieving comfort.
The CoolGel™ layer is specially designed to disperse excess heat more effectively than traditional memory foam, helping you stay cooler and fresher throughout the night. Combined with the soft knitted cover and breathable spring system, this mattress promotes enhanced airflow for a more comfortable sleeping environment.
Designed for easy everyday comfort
With a single-sided design, the SleepSoul Heaven 3000 is easy to care for — there’s no need to flip the mattress over. Simply rotate it head-to-toe every few months to help maintain even wear and long-lasting comfort. Convenient turning handles make moving and rotating the mattress easier, while the rolled-up delivery design allows for simpler transport into your bedroom.
At approximately 30cm deep, this mattress has a substantial, luxurious profile that looks as good as it feels.
The SleepSoul Heaven 3000 CoolGel Pillow Top Mattress is the perfect choice for sleepers who want the cushioning comfort of a pillow top combined with cooling technology and reliable orthopaedic-style support. With responsive pocket springs, pressure-relieving CoolGel™ foam, and a breathable, medium firm feel, it’s designed to help you wake up feeling refreshed, supported, and ready for the day ahead.
BENEFITS:
· 3000 pocket spring system provides responsive, tailored support across the body
· Plush pillow top layer cushions pressure points for enhanced comfort
· CoolGel™ foam helps regulate temperature and reduce heat build-up
· Mini pocket springs improve comfort while minimising motion transfer
· Soft knitted cover enhances breathability and creates a cosy sleep surface
· Pressure-relieving comfort helps reduce aches around hips, shoulders, and lower back
· Single-sided design means there’s no need to flip the mattress
· Turning handles make rotating and moving the mattress easier
· Vacuum-packed and rolled for easier delivery and setup
FEATURES:
· 3000 Pocket Springs
· CoolGel™ Foam
· 30cm Depth
· Firmness: Medium Firm
DETAILS
This mattress arrived with courier handling damage to the outer packaging. Upon inspection, we found no issues). It has been tidied and repackaged.
The mattress has been sterilised by gentle steam clean, and both the mattress and its components have passed our quality control checks. Please note that not all mattresses require cleaning, as many arrive brand new; these are simply inspected and repackaged.
The mattress will arrive fully sealed in protective polythene packaging, as you would expect when purchasing new.
All mattresses are delivered flat/open and are not rolled or vacuum-packed.
Any product with marks, scuffs, or damage will have clear photos uploaded showing any defects.
Please note: the 200-day trial and 10-year guarantee do not apply
**** If you are unsure, please contact us before purchasing****
Item condition
We understand your concern about cosmetic defects, and we would like to reassure you that all our products are new and have never been assembled. Please note that some items still might have cosmetic defects, such as chips, marks, scratches, or dents that occur during the manufacturing or shipping process. Please be advised that we do not keep photographic records or notes of any cosmetic defects. However, we can guarantee that most of our items do not have any noticeable defects. If any parts are missing or your item is faulty, we will replace the parts or collect the item and offer you a full refund. Rest assured, all items undergo thorough testing by our quality control team to ensure that any defects do not compromise the item’s structure or functionality. If you have any questions or require further information, feel free to reach out to us. Your satisfaction is essential to us, and we’re here to assist you.
Returns Policy
Please get in touch with us before opening any return requests.
We offer a 30-day hassle-free returns policy. If you’re not satisfied with your purchase, you can return the item in its original condition & packaging within 30 days for a full refund. Please note, return postage costs are not covered on non-faulty items. If the item has been assembled or shows significant wear, a deduction may apply to the refund for the returned item. Shop with confidence, and feel free to reach out to our dedicated customer support team for any assistance.
Any damage report after 24 hours will not be accepted.
Faulty or Damaged Items
We’re here to assist you if you’ve received a faulty item. We’ll promptly provide a replacement parts/item to resolve the issue or arrange a free collection and a full refund. We may request photos of the damage/fault for our Quality Control team to investigate further. Rest assured, we’ll do our best to ensure a seamless resolution and deliver the replacement if eligible. Your satisfaction is our priority, and we’re committed to providing top-notch customer service.
What’s covered?
While we make every effort to avoid them, errors can happen from time to time. Our guarantee covers you for any issues that could reasonably be said to have started with us – like foam that cracks, a faulty zip or significant dipping.
What’s not covered?
It’s normal for mattresses to show signs of use over the years, so we don’t consider ordinary wear and tear a fault under the guarantee. We also exclude soiled mattresses and damage caused by accident (including by pets), disaster or misuse.
Do I have to do anything to keep the guarantee valid?
We know it sounds like common sense, but obviously, you’ll need to use an appropriate base and bedding and make sure your mattress doesn’t get wet or exposed to the elements. Other than that, all you need to do is rotate your mattress 180° on its base regularly – once a month through the first 200 nights, then at least every six months for the rest of its life.
DELIVERY INFORMATION
Free delivery to most parts of UK. Please allow 7-10 days for delivery (mainland UK). We use a national carrier for quick deliveries throughout the United Kingdom; our couriers will deliver between the hours of 7 am to 9 pm.
Unfortunately, delivery times cannot be chosen – they are based on delivery routes. Please note we do not supply guaranteed delivery times, only estimates. Any delivery changes must be made within 48 hours before delivery is scheduled
Deliveries are made to the communal door of your property and couriers are not authorized to take items any further.
Upon accepting your order, you are confirming you have received it in good condition.
We DO NOT offer delivery to any Off-Shore Islands, this includes Northern Ireland, Jersey, Channel Islands etc.
There is a delivery charges for certain postcodes below and the item will NOT be dispatched until correct delivery charge has been paid if your postcode isn’t in the list or not sure please contact out customer service team.
To pay delivery charges, please contact us through eBay message box.
ALL THE POST CODES WHICH ARE MENTIONED BELOW WE WILL BE CHARGED AN ADDITIONAL £40 VIA PAYPAL.
** AB, DD, DG, KA, FK, TD, TR, PA, PH, IV, KW, KY **
** Please contact us before purchasing from the above postcodes and we can supply you with a delivery quote
Please provide an up to date contact mobile number after making your purchase, failing to do so will delay the delivery of your goods.
Please Note
Any losses All damaged goods must be reported within 24 hours of receiving your delivery. Please thoroughly inspect the goods before signing the papers and do not sign the delivery papers if the goods have been damaged in any way, the company will not be responsible for if the delivery is signed for and reported afterwards.
FEEDBACK
We absolutely value customer feedback and want to make sure everything from selecting your product, to paying, all the way down to using your product that you are 100% satisfied, however if you have any issue with our product please contact us before leaving any negative or neutral feedback and we will try our best to resolve your issue within 24 hours, we work hard to keep our customers happy, however being humans we cannot avoid human error, and we will make sure that we will resolve your issue, if any!