Sleepeezee Wool Supreme Mattress

                                                         *** PLEASE NOTE THIS MATTRESS IS IN PERFECT CONDITION***

DESCRIPTION

From one of the biggest names in mattresses comes a superior quality mattress crafted in the UK from natural fibres. The Sleepeezee Wool Supreme 2000 Mattress certainly lives up to its name, delivering premium quality comfort using the best in natural materials. Natural wool gives this premium mattress its candy-floss softness, while the Damask cover is hypoallergenic and cool to the touch. With a 10-year guarantee and the ability to turn the mattress to extend its life with no compromise on comfort, the Sleepeezee Wool Supreme is the mattress of choice for sheer luxury and restful sleep.

The Wool Supreme can be flipped easily using the turning handles, extending the life of the mattress but with no compromise on comfort. Unlike some pocket sprung mattresses that cannot be flipped, the Wool Supreme’s 2000 individual pocket construction ensures maximum comfort and support regardless of the orientation.

No roll-together, thanks to 2000 pocket springs

The Sleepeezee Wool Supreme manages to cram not 1000, but 2000 individual pocket springs into a king size mattress, making it one of the most comfortable on the market. The springs move individually, giving you maximum support where you most need it – along the spine and at contact points on the shoulders and hips. The construction also prevents roll-together, so you both get a good night’s rest!

Natural wool for a natural night’s sleep

Sleepeezee have chosen natural wool for its comfort and breathable qualities, so air circulates in through the solid brass air vents and around the honeycomb construction, keeping you cool and comfortable all night long, even in the summer. The Damask cover is smooth and cool to the touch, as well as being hypoallergenic.

Hand-finished for a premium quality mattress fit for a queen!

The Sleepeezee Wool Supreme is hand side-stitched and hand tufted, and made right here in the UK under Royal Warrant. Sleepeezee have been supplying mattresses to the Royal Household for decades, and we think the Wool Supreme is definitely fit for any king or queen!

BENEFITS

2000 individual pockets provide exceptional comfort and support exactly where you need it

The pocket spring construction reduces roll-together so that both partners get a great night’s rest

Natural materials including wool and silk enhance the comfort and make the mattress hypoallergenic – ideal for those with respiratory issues

Air circulates throughout the mattress, thanks to brass air vents and a honeycomb design between the pockets

Turnable with ease, thanks to the side handles

Made by Sleepeezee – a name trusted for quality bedding since 1924

FEATURES

2000 Pocket Springs

Silk & Wool

28cm Depth

Damask Cover

Air Vents

Firmness: Medium

Award Winning Product

Details

This mattress arrived with courier handling damage to the outer packaging only. Upon inspection, no marks or scuffs were found. It has been tidied and repackaged and, to our knowledge, has not been used.

The mattress has been sterilised and steam cleaned, and both the mattress and its components have passed our quality control checks. Please note that not all mattresses require cleaning, as many arrive brand new; these are simply inspected and repackaged.

The mattress will arrive fully sealed in protective polythene packaging, as you would expect when purchasing new.


All mattresses are delivered flat/open and are not rolled or vacuum-packed.

Any product with marks, scuffs, or damage will have clear photos uploaded showing any defects.

 

***IF YOU ARE NOT SURE JUST GET IN TOUCH***

Item condition

We understand your concern about cosmetic defects, and we would like to reassure you that all our products are new and have never been assembled. Please note that some items still might have cosmetic defects, such as chips, marks, scratches, or dents that occur during the manufacturing or shipping process. Please be advised that we do not keep photographic records or notes of any cosmetic defects. However, we can guarantee that most of our items do not have any noticeable defects. If any parts are missing or your item is faulty, we will replace the parts or collect the item and offer you a full refund. Rest assured, all items undergo thorough testing by our quality control team to ensure that any defects do not compromise the item's structure or functionality. If you have any questions or require further information, feel free to reach out to us. Your satisfaction is essential to us, and we're here to assist you.

Returns Policy

Please get in touch with us before opening any return requests.

We offer a 30-day hassle-free returns policy. If you're not satisfied with your purchase, you can return the item in its original condition & packaging within 30 days for a full refund. Please note, return postage costs are not covered on non-faulty items. If the item has been assembled or shows significant wear, a deduction may apply to the refund for the returned item. Shop with confidence, and feel free to reach out to our dedicated customer support team for any assistance.

Any damage report after 24 hours will not be accepted.

Faulty or Damaged Items

We're here to assist you if you've received a faulty item. We'll promptly provide a replacement parts/item to resolve the issue or arrange a free collection and a full refund. We may request photos of the damage/fault for our Quality Control team to investigate further. Rest assured, we'll do our best to ensure a seamless resolution and deliver the replacement if eligible. Your satisfaction is our priority, and we're committed to providing top-notch customer service.

What's covered?

While we make every effort to avoid them, errors can happen from time to time. Our guarantee covers you for any issues that could reasonably be said to have started with us - like foam that cracks, a faulty zip or significant dipping.

What's not covered?

It’s normal for mattresses to show signs of use over the years, so we don’t consider ordinary wear and tear a fault under the guarantee. We also exclude soiled mattresses and damage caused by accident (including by pets), disaster or misuse.

Do I have to do anything to keep the guarantee valid?

We know it sounds like common sense, but obviously, you’ll need to use an appropriate base and bedding, and make sure your mattress doesn’t get wet or exposed to the elements. Other than that, all you need to do is rotate your mattress 180° on its base regularly - once a month through the first 200 nights, then at least every six months for the rest of its life.

DELIVERY INFORMATION

Free delivery to most parts of UK. Please allow 7-10 days for delivery (mainland UK). We use a national carrier for quick deliveries throughout the United Kingdom; our couriers will deliver between the hours of 7 am to 9 pm.

Unfortunately, delivery times cannot be chosen - they are based on delivery routes. Please note we do not supply guaranteed delivery times, only estimates. Any delivery changes must be made within 48 hours before delivery is scheduled

Deliveries are made to the communal door of your property and couriers are not authorized to take items any further.

Upon accepting your order, you are confirming you have received it in good condition.

We DO NOT offer delivery to any Off-Shore Islands, this includes Northern Ireland, Jersey, Channel Islands etc.

There is a delivery charges for certain postcodes below and the item will NOT be dispatched until correct delivery charge has been paid if your postcode isn't in the list or not sure please contact out customer service team.

To pay delivery charges, please contact us through eBay message box.

ALL THE POST CODES WHICH ARE MENTIONED BELOW WE WILL BE CHARGED AN ADDITIONAL £40 VIA PAYPAL.

** AB, DD, DG, KA, FK, TD, TR, PA, PH, IV, KW, KY **

** Please contact us before purchasing from the above postcodes and we can supply you with a delivery quote

Please provide an up to date contact mobile number after making your purchase, failing to do so will delay the delivery of your goods.

Please Note

Any losses All damaged goods must be reported within 24 hours of receiving your delivery. Please thoroughly inspect the goods before signing the papers and do not sign the delivery papers if the goods have been damaged in any way, the company will not be responsible for if the delivery is signed for and reported afterwards.

FEEDBACK

We absolutely value customer feedback and want to make sure everything from selecting your product, to paying, all the way down to using your product that you are 100% satisfied, however if you have any issue with our product please contact us before leaving any negative or neutral feedback and we will try our best to resolve your issue within 24 hours, we work hard to keep our customers happy, however being humans we cannot avoid human error, and we will make sure that we will resolve your issue, if any!